MostBets Customer Care

MostBet Bangladesh
Assessment 5/5 Player assessment 3.9/5


Generous welcome bonus

Wide coverage of betting

Excellent mobile app

In the growing landscape of online gaming and betting, customer care plays a pivotal role in retaining users and enhancing their overall experience. For MostBet, a leading global online gaming platform, focusing on delivering exemplary customer care is paramount. This article discusses MostBet BD customer care operations in Bangladesh, focusing on the various contact methods and round-the-clock help offered to customers. We delve into the company’s communication channels, especially its 24/7 phone support and the unparalleled user experience MostBet strives to provide in Bangladesh.

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MostBet Customer Service in Bangladesh

MostBet Customer Service in Bangladesh

MostBet’s international footprint extends to Bangladesh, where it has quickly established itself as a trusted platform for gaming and sports betting. The success is partly due to the robust and highly responsive customer service structure the company has established in the country.

MostBet 24/7 Phone Support

One of the standout features of MostBet’s customer care in Bangladesh is its 24/7 phone support. This around-the-clock service ensures that customers can access immediate help, no matter when they choose to game or bet. The company understands the dynamic nature of online gaming and sports betting, which often extends beyond traditional working hours. Therefore, it has established a service available to assist at all times.

Customers can contact MostBet’s customer service via an international dedicated hotline number for immediate assistance: 8 (800) 302-12-88.

For Bangladeshis, we found a number from an info website, which can be false. The contact number is 01406091540.

MostBet customers can also reach out through email, live chat, and social media channels like Telegram. This multi-channel approach ensures that customers can select their preferred method of contact, offering them convenience and flexibility.

MostBet Chat Support

Another customer service channel that has gained significant popularity is the MostBet chat support. Offering real-time assistance to customers, the live chat feature has become an indispensable tool for swift problem resolution and query handling.

The live chat option can be accessed directly from the MostBet website or the app. Upon clicking on the live chat icon, a chat window pops up, connecting users to a customer support representative. The representative can assist users with a variety of issues, such as account setup, payment processing, bet placement, or game rules clarification.

The real-time interaction afforded by MostBet’s live chat allows for instant communication between the user and the support team. This means that issues can be addressed immediately, with solutions typically provided within the same interaction. Additionally, chat assistance is also available round the clock, ensuring that customers can access help at any time, enhancing the overall user experience.

MostBet Email Support

MostBet’s customer service does not stop at phone and chat support; it extends to email as well. Email support is an ideal channel for queries or issues that require a detailed explanation or for when a user prefers a written record of the communication.

Customers can send their queries, concerns, or feedback to MostBet’s dedicated customer service email address: [email protected]. Whether it’s a query about the platform’s functionalities, a complaint, or a suggestion for improvement, the email support team is ready to address these issues.

Emails sent to MostBet’s customer service are typically responded to promptly, and the team makes a concerted effort to resolve any issues raised as swiftly as possible. The email support team is well-versed in all aspects of MostBet’s operations, ensuring that customers receive accurate information and effective solutions.

MostBet Complaints

MostBet is committed to providing a seamless user experience, but there may be instances when a user might face an issue that requires escalation. In such cases, MostBet encourages customers to lodge a formal complaint to ensure that their concerns are addressed appropriately. Here’s a mini guide on how to file a complaint with MostBet:

  1. Identify the Issue: The first step is to clearly identify the issue you’re facing. Whether it’s related to account management, bet placement, payments, or any other aspect, clarity in understanding the problem will help in communicating it effectively.
  2. Contact Customer Service: Once the issue has been identified, contact MostBet’s customer service through one of the available channels—phone, live chat, or email. Describe the issue in detail, providing any relevant information such as account details, transaction IDs, etc.
  3. Lodge the Complaint: If the customer service team is unable to resolve your issue satisfactorily or if you’re not pleased with the response, you can escalate the matter by lodging a formal complaint. To do this, send a detailed message to MostBet’s complaint resolution email address. It should contain your account details, a thorough description of the issue, and any previous communication you’ve had with the customer service team.

After filing the complaint, MostBet’s dedicated complaint resolution team will review your issue and take appropriate action. You may need to follow up on your complaint if necessary.

MostBet Central Office Addresses

While MostBet operates primarily online, it maintains central offices in several countries worldwide to manage its operations effectively. These office addresses can usually be found on the platform’s official website. Here is the address for the central office of MostBet in Cyprus.

Stasinou 1, MITSI BUILDING 1, 1st Floor, Flat/Office Number 4, Plateia Eleftherias, 1060, Nicosia, Cyprus;

The address of MostBet’s central office in Bangladesh is 113 Dhaka, Bangladesh 1363, Dhaka.

Visits to MostBet offices are typically for official purposes and usually require a prior appointment. Always ensure that you have gone through the right procedures before deciding to visit an office location.

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MostBet Customer Service Summary

In conclusion, MostBet’s commitment to providing top-tier customer service in Bangladesh is apparent in its multiple contact channels and continuous support. Whether users need assistance via phone, live chat, or email, MostBet ensures that help is readily available. The platform’s approach to customer service, coupled with its comprehensive complaint-handling process, offers users a satisfying experience that encourages trust and fosters long-term relationships.

To further enhance the user experience, MostBet has also implemented a comprehensive FAQ section on its website, addressing common questions and issues faced by users. This self-help option enables customers to find answers to their queries at their own pace, potentially saving them the effort of reaching out to customer service.


In this section, we address a number of the frequently asked questions regarding MostBet’s customer service to give users a better understanding of what they can expect when interacting with the support team.

What is the most popular way to contact MostBet?

While MostBet offers several avenues for customer contact, including phone, email, and live chat, the most popular among users is the live chat feature. The MostBet chat feature allows for real-time interaction and instant issue resolution, making it a preferred option for many users. However, the choice of contact method often depends on the user’s preference and the nature of the query or issue.

What are the opening hours for MostBet customer support?

MostBet’s customer support services are available 24/7. This means that users can contact the support team at any time of the day or night, regardless of their time zone. This 24-hour service ensures that customers can receive immediate assistance whenever they encounter a problem or have a query.

How does MostBet support teamwork?

When a user contacts the MostBet support team via any of the available channels, their query or problem is directed to the relevant specialist who can best handle their concern. The team works collaboratively to ensure that all issues are resolved promptly and satisfactorily, maintaining a high level of service and efficiency. They are equipped to handle a wide range of queries and issues, from technical problems to understanding game rules, making them a valuable resource for all MostBet users.

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