Failure to complete registration

Spelling and punctuation of complainant are preserved.

Hello. I registered in this company and completed all the steps to complete my profile. I only have to confirm the phone number, and because of the embargo in our country, I do not receive any confirmation code messages. I emailed support more than 10 times and every day they take my ID number and my phone number but do nothing. My problem is the withdrawal time. The site says to confirm your phone number. They only promise and do not respond to emails even now. Please help me