Customers of Bet365 have the option to delete or close their accounts whenever they want to take a break. To close your account temporarily or forever, you can either do it from your account settings or request the administration to do it. If you want to delete your account, you have to send the request to the administration, and they will terminate your account after verifying it.
Here is the step-by-step guide to suspend your account permanently or for a specific period of time.
Step 1: Log in to your Bet365 account and click on the avatar in the top right corner. Click on the Members tab from the menu.
Step 2: Proceed to the My account tab. Go to Responsible Gambling Controls, then head to the account closure tab.
There are two options to close your account. You can choose the indefinite option to close your account without time limits, and you will be able to open it whenever you want. If you want to take a break for a specific period, choose the duration option and add the time range you want to pause your betting account for.
Step 3: After setting the period of your account suspension, continue to submit the closure. Your account will be automatically opened after the chosen period, but you can open it prematurely by requesting the customer support team.
You can leave feedback about the reasons to pause your betting account.