Odibets Customer Care – Customer Service in 2024

Odibets Kenya
Assessment 4/5 Player assessment 3.9/5

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Wide variety of betting markets

Many features

Live streaming available


As with any online service, you may encounter various issues that require assistance, and that’s where Odibets customer care Kenya comes in. The customer care team is available 24/7 to provide support to customers who have questions, concerns, or complaints about their betting experience. In this article, we’ll take a closer look at Odibets customer care in Kenya and the services the company provides to customers.

Contact Odibets Customer Service!

Odibets Kenya Customer Service Options

Odibets Kenya Customer Service Options

Odibets Kenya offers several customer service options for you as a customer. Here are some of the ways that you can reach out to the company for assistance:

  • Telephone
  • Email
  • Facebook (https://www.facebook.com/odibets)
  • Twitter (https://twitter.com/odibets)
  • Instagram (https://www.instagram.com/odibetskenya/)

Also, the Odibets Help Centre on their website contains a comprehensive list of frequently asked questions, along with answers and solutions to common issues.

Odibets Live Chat Support

By checking Odibets’ website, it appears that live chat support is currently not available. We hope the bookmaker will improve their services and add an online messaging window to make their support service more customer-oriented.

Odibets 24/7 Phone Support

Odibets is a user-friendly online sports betting platform that offers 24/7 mobile support to its customers. The mobile number for the support team is +254 0709 183 680. You can use this number to get help with any issues or queries they may have related to their account, bets, or payments. The support team is available round the clock to provide assistance and ensure that you have a seamless and enjoyable betting experience on the platform.

Odibets Email Support

The email address for the Odibets support team is [email protected]. You can use this email address to contact with connecting the support team for any issues, concerns, or queries they may have related to their accounts or payments. The support team strives to respond promptly to all users’ inquiries and provide solutions to any problems that may arise. Email support is a convenient way for you to get in touch with Odibets and get the assistance they need from the comfort of their own home.

Overall, Odibets offers a variety of customer service options to ensure that their customers can get the help they need when they need it.

Contact Odibets Customer Support!

Odibets Complaints

Odibets Complaints

If you have any complaints or issues with Odibets, you can file a complaint with their customer support team. Here is a mini guide on how to file a complaint with Odibets:

  • Contact Customer Support: The first step is to contact Odibets’ users’ support team. You can reach them through their 24/7 phone support number at +254 0709 183 680 or through their email support at [email protected].
  • Explain the Issue: When you contact the user’s care center, explain the issue you are facing in detail. Be clear and concise, and provide as much information as possible. This will help the care team understand the issue and provide you with the best possible solution.
  • Provide Your Account Information: To help the user’s care team quickly identify your account and access your information, provide your account details, such as your username, registered phone number, or email address.
  • Follow-Up: After filing a complaint, follow up with the user’s care team to ensure that your issue is being resolved. Odibets’ users care team is committed to providing prompt and efficient solutions to users’ complaints and obstacles.

In case your complaint is not resolved by the users’ care center, you can escalate it to file a complaint with the Betting Control and Licensing Board (BCLB), which is the regulatory body for sports betting in Kenya.

Odibets Kenya Headquarters Addresses

Odibets Kenya’s headquarters is located at Kareco Holdings Limited, Plot No. LR 209/2167, Crescent Lane, Parklands, Nairobi, Kenya. This is their main office in Nairobi and serves as the headquarters for the company.

Odibets Customer Support Summary

In conclusion, Odibets provides various contact options for you to connect with their support team. They are available 24/7 to assist with any obstacles that may arise. However, the company could benefit from improving its response time and expanding its support channels to include live chat support. Overall, Odibets’ user support center is committed to providing a positive experience for you and ensuring your queries are resolved promptly.

FAQs

Is it easy to reach Odibets contacts?

Yes, it is relatively easy to connect with Odibets contacts. The Odibets company offers several contact options, including email, and phone, which are all accessible through their Odibets website. You can choose the Odibets contact method that works best for you and reach out to the Odibets care center at any time of the day or night. However, the response period may vary depending on the volume of inquiries and the specific contact channel used.

What is the most popular contact option on Odibets?

The most popular option of Odibets is an Odibets phone line, as currently, Odibets online messaging option is not obtainable, and Odibets customers mostly prefer to have real-time conversations with Odibets agents.

What is the working time of Odibets support?

Odibets provides round-the-clock Odi users support to ensure that you can get assistance whenever you need it. This means that Odibets support center is obtainable 24/7 to handle any issues that may arise. This level of availability is essential for a sports gambling company like Odibets, where you may need to resolve Odibets issues or make inquiries at any period, including outside of regular business hours.

Liana Hovhannisyan
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