All complaints (2)

What happened: After playing for 2 weeks on the site i managed to get a balance of around 1300 USDT, which were conficasted when i tried to withdraw 900 USDT, i was told via email this "We want to inform you that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions. You can withdraw the deposited sum only." Amount Scammed: 1300 USDT Payment Method: Crypto Proof of Payment: https://imgur.com/a/VqDJWpQ PM/Chat…

I send money via card on 09.01.2023 10:02 for amount of 2000uah Deposit is not performed. I contacted support, gave all info like receipt, exact time etc... They created issue #2325967 somewhere internally and that's all. After that every time I contact support I get same template answer: "Запрос был передан специалистам, для уточнения информации понадобиться время. Обратитесь в чат с консультантом позднее. При обращении укажите номер Вашего тикета и опишите суть обращения." And that's all, money never came to my account

I have been answering support requests for nine months. They keep asking for the same documents over and over. They dont want to pay out