Can I immediately proceed and deposit after registering my account?
You can make a deposit and start playing immediately after registration. There are no restrictions and no need to verify to be able to deposit or play.
How Long Does it Take to Register a BongoBongo Account?
Registering with BongoBongo takes only a couple of minutes. You need to verify your documents to be able to play or withdraw your funds. The verification might take up to 24 hours, but your account will be available to play in that period.
Using a BongoBongo Account when Traveling Abroad is Possible?
You can use your account wherever it is possible to reach the website. Unless a specific country blocks the website or restricts gambling, you can bet freely on your account. However, registration is only available for Ugandan residents.
Will I be charged by BongoBongo to register a new account?
You will not be charged for registering at BongoBongo as it is completely free. Moreover, registration is encouraged with a welcome bonus.
If I already have a BongoBongo account, can I register a new account from the mobile app?
Regardless of the platform, a person can only have one account, according to the policy of the website. You will use the same account for logging in to the mobile app.
Do I need to register with BongoBongo to get the app?
Currently, BongoBongo does support an app only for Android devices, and you don’t need to register to get the app from the website. It can be found in the quick links at the bottom of the page.
What bonus code should I use when registering to get the BongoBongo welcome bonus?
The BongoBongo welcome bonus doesn’t need any bonus codes or additional actions to apply to your newly registered account. You only need to make your first deposit.
How to Contact the BongoBongo Support Team to get help?
You can contact the BongoBongo customer support team via phone: 00706 98 08 90, 0702 88 75 46 (Airtel), 0779 42 07 23, 0785 41 73 31 (MTN), and email at help@bongobongo.ug.
How to reset the password to your account?
In the log-in section, click “Forgot your password,” then enter the mobile number registered in your account and click the “Send new pin” button. You will receive the reset code via SMS. Alternatively, you can contact the customer support team.
“Your account has been suspended” whenever I try to log in – what should I do?
If your account was not suspended by your request, please contact the customer support team and make sure that you didn’t violate any of the website’s rules.
How to Change Personal Information After Registration?
There is no personal information required to register.
Can I temporarily suspend my account?
To suspend your account temporarily, you need to contact the BongoBongo customer support team.
How Can I Permanently Close My BongoBongo Account?
To close your account permanently, you need to contact the BongoBongo customer support team.