Can I immediately proceed and deposit after registering my account?
You are open to making a deposit right after registration.
How Long Does it Take to Register a BongoBongo Account?
Registration with BongBong is swift and requires a couple of minutes.
Using a BongoBongo Account when Traveling Abroad is Possible?
You are not allowed to use your BongoBongo account only in territories where gambling is illegal.
Will I be charged by BongoBongo to register a new account?
Registration with BongBong doesn’t require a fee.
If I already have a BongoBongo account, can I register a new account from the Mobile App?
According to BongoBongo policy, you are allowed to have only one account.
Do I need to register with BongoBongo to get the App?
There is no need for a new account. The mobile app is available on the Play Store.
What bonus code should I use when registering to get the BongoBongo welcome bonus?
There is no need for a code to get a welcome bonus.
How to Contact the BongoBongo Support Team to get help?
You can contact the BongoBongo support team via email help@bongobongo.ug or leave your phone number on the website’s help section, and customer service will call you.
How to reset the password to your account?
Click “Login”, tap “Forgot password” enter your phone number, then choose whether you want to reset your password by sending a link or PIN.
“Your account has been suspended” whenever I try to log in – what should I do?
In this case, you should contact the BongoBongo support team to clarify the reasons and help you solve the problem.
How to Change Personal Information After Registration?
You can change your personal information via “Our Website” or contact customer service to make changes.
Can I temporarily suspend my account?
Indeed you can, to temporarily block your account you should contact customer service.
How Can I Permanently Close My BongoBongo Account?
If you want to close your account, you should send a request email to customer service.