Can I immediately proceed and deposit after registering my account?
With SaharaGames, you are open to depositing after completing the sign-up and mobile verification process. Ensured you have gone through the rules and admitted them.
How Long Does it Take to Register a SaharaGames Account?
Creating a new account with SaharaGames requires a couple of minutes. A mobile verification process can take an additional five minutes to be completed.
Using a SaharaGames Account when Traveling Abroad is Possible?
You can use your SaharaGames accounts wherever you want unless gambling is illegal in that territory. If you have received an error message, be informed that SaharaGames’ license doesn’t accept actions from the territory you are trying to place funds.
Will I be charged by SaharaGames to register a new account?
For new account creation, the bookmaker doesn’t charge any fee.
If I already have a SaharaGames account, can I register a new account from the Mobile App?
If you check the terms and conditions of the bookmaker, you will see that the bookmaker allows a single account per customer.
Do I need to register with SaharaGames to get the App?
You are not required to create a new betting account. SaharaGames provides a mobile lite version of their web page, allowing you to always have your betting account with you.
What bonus code should I use when registering to get the SaharaGames welcome bonus?
The bookmaker doesn’t provide a bonus code to give you a welcome offer. The only thing you need to do is to make your first deposit and apply for the bonus requirements.
How to Contact the SaharaGames Support Team to get help?
If you wish to connect with SaharaGames’s customer care team, you should use their live chat, phone/Whatsapp: +256 707 88885, +256 707 888852, +256 782 060269, +256 782 096394, or email: customercare@saharagames.com.
How to reset the password to your account?
To reset your forgotten password.
- Go to the “Change password” page in the login menu.
- Provide your mobile number and tap “Send the activation code by SMS.”
- They will send you the recovery code.
- Please enter the code and create a new password for your account.
Alternatively, you are open to contacting the help section team agent.
“Your account has been suspended” whenever I try to log in – what should I do?
If you have received an account suspension message, it means that you have done something against the bookmaker terms or multiple used wrong details for login; contact SaharaGames customer care to solve your problem.
How to Change Personal Information After Registration?
You can’t change your basic personal details like your first name and last name, date of birth, the currency of your account in SaharaGames, or the country settings. However, if any details are entered incorrectly, the administration will change them and verify them upon your request.
Can I temporarily suspend my account?
To make the SaharaGames account temporarily suspended, you should refer to the customer support team by sending a request email including your account details, the period for suspension, and ID documents. Your account will be suspended right after the verification process is over.
How Can I Permanently Close My SaharaGames Account?
For the SaharaGames account’s permanent closure, you should refer to the customer support team by sending a request email including your account details and ID documents. Your account will be closed right after the verification process is over.