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Part G – Standard Promotional Terms
These Standard Promotional Terms apply to all Betfair promotions and competitions. Except as expressly provided, in the event of any discrepancy or conflict between these Standard Promotional Terms and any specific promotional terms, then the specific promotional terms shall prevail.
1. Eligibility
1.1 You must be aged 18 years or more to participate in promotions and/or take part in competitions. It is an offence for anyone under the age of 18 to open an account or to gamble. Underage entries will be void.
1.2 All promotions are limited to one entry per customer. To ensure that the promotion is limited to one entry per customer, we only permit one customer to participate from each household address, IP address, email address, telephone number, same payment account (e.g. debit or credit card, Neteller etc) or shared computer (e.g. public library or workplace).
1.3 None of the employees, nor any family members of employees, of Betfair and its affiliate companies, their agents, or those of their respective group companies may take part in prize draw promotions or competitions that involve any element of judgment by Betfair.
1.4 All promotions are available at the discretion of Betfair and Betfair can restrict the availability of a promotion to any person. Any such restriction will not impact players who have already started wagering under a promotion.
1.5 If you have been sent an email excluding you from promotions you will not qualify any promotions. Please note that any such exclusion will not affect any free bet, bonus or other promotional offer you have already placed a qualifying bet towards. You will still receive the benefits of any promotion you have started qualifying for or already qualified for prior to this decision.
2.Fraud and Multiple Accounts
2.1 Fraudulent or multiple entries will not be accepted, neither will entries made in breach of these Standard Promotional Terms or the specific promotional terms.
2.2 Betfair can exclude any entrant from competitions and/or promotions and from use of the Betfair website if Betfair believes that an entrant has tried to enter by using more than one username or is otherwise engaging in any fraudulent or illegal activity (including participation that would be in breach of the law in your local jurisdiction), whether or not that entrant would or might have won any prize but for such activity. Where multiple entries/accounts have been used, Betfair can cancel these accounts and withhold payment of the prize/bonus or any other promotional benefits
3. Bonuses
3.1 Bonuses are awarded to enhance your enjoyment of our games however we reserve the right to govern how bonuses are used before a player is allowed to cash them in. As such we deem it necessary to restrict certain types of wagering from contributing to the wagering/turnover requirements.
3.2 Any bonus issued is valid for a period of 7 days from the date of issue unless otherwise stated in the specific promotion. Any remaining/unused bonus at the end of the stated period will be removed from the player’s account.
3.3 All bonuses credited must be “bought-in” to, accepted or declined. Once accepted, a bonus is credited to your playable balance. Declined bonuses will not be reapplied.
3.4 Wagering requirements for bonuses will apply to an account from the time a bonus is accepted and/or applied to an account.
3.5 When receiving a bonus, the player will first play with the money ‘bought-in’ to and only then will the player play with the bonus offered by the casino.
4. Irregular play
4.1 If Betfair becomes aware of a customer who, in the course of participating in a promotion or offer, has become able to guarantee wins and/or profits with no or only minimal risk, and/or benefits from a promotion or offer by participating through more than one Betfair account, and/or displays irregular or unusual playing or betting patterns which Betfair deems to be abusive, Betfair may elect to do any one or more of the following: (i) close the customer’s account(s); (ii) invalidate the transactions or game play which was in contravention of this term; and/or (iii) withhold the customer’s winnings from such transactions or game play.
4.2 Betfair can withhold any withdrawals and/or confiscate all winnings for irregular play. Irregular play includes, but is not limited to, any one or more of the following types of play:
a.Placing single bets equal to or in excess of 30% of the value of the bonus and deposit before the wagering requirements for that bonus have been met. For example, you deposit £100, accept a £100 bonus and place a single bet of £60 on any game.
b. Moving from a low weighted game (25% or less) to a high weighted game (100%) after large wins for the purpose of clearing wagering requirements. For example, you place at least one bet on any game weighted at 25% or less, win 100% more than your stake and move your original stake and winnings to a game weighted at 100% in order to meet wagering requirements.
c. Playing equal to or more than 500 auto spins on a Slot machine and/or playing a Slot machine consistently for a period longer than two hours while a bonus is active. For example, you set any game to run on auto spin for 500 spins while you have an active bonus in your account and/or you play for a period of two hours or more (irrelevant of how many sessions) while you have an active bonus.
d. Low risk Roulette bets. ANY bet spread combination on Roulette games covering 18 or more (47%) of the 37 unique number spots on the table. For example, if you bet on red, you are covering 18 of the 37 possible outcomes, therefore this bet would not count towards any wagering requirements.
5. Prizes
5.1 Prizes are not transferable or exchangeable other than at the sole discretion of Betfair.
5.2 Unless otherwise specified in writing, if you are required to travel as part of the promotion or as a competition prize winner, you are responsible for making all your own arrangements (including insurance).
5.3 For prizes which are time sensitive or have a natural expiry date (for example, tickets to a particular match or event), then we will attempt to contact all winning customers via their registered contact details on Betfair (and, if the competition took place on social media, via the winner’s social media account) within 48 hours. If we cannot reach you within 48 hours, or if you do not claim your prize within 48 hours of being notified, we reserve the right to select a new winner. For prizes which are not time sensitive, no such time limit shall apply
6. Publicity
6.1 If you win a competition or a promotion, Betfair may ask you if you wish to take part in publicity. If you agree to take part, Betfair can make reasonable use of your name and image on the websites and in promotional materials.
7. Variation
7.1 Betfair can amend any specific promotional terms, competition rules or these Standard Promotional Terms at any time. Any such change will not adversely impact players who have already started wagering under a promotion.
7.2 Betfair can withdraw or vary the terms of competitions and promotions to comply with the decision of any relevant judicial or regulatory body and shall not be held liable to any entrant for so doing.
8. General
8.1 By entering the promotion or competition, you accept and agree to be bound by these Standard Promotional Terms and any specific terms and conditions relating to the relevant promotion.
8.2 Any disputes relating to promotions or competitions will be resolved in accordance with the Betfair Dispute Resolution Policy, see here.
8.3 Betfair accepts no responsibility whatsoever for system or connection problems that might affect any end user during any of these promotions.
8.4 Betfair and its affiliates and subsidiaries, or any of their employees, officers or directors shall not be liable for any loss, costs, expenses, damages, injury or other liability arising from a participant’s or winner’s participation in any competition or promotion, or for any such modification, alteration, discontinuance or termination of any competition, promotional or tournament. Nothing in this clause shall operate to limit or exclude liability for personal injury or death caused by our negligence.
8.5 Customers located in the UK agree that these Standard Promotional Terms shall be governed by and construed in accordance with the laws of England and Wales and you submit to the exclusive jurisdiction of the Courts of England. Customers located outside the UK agree these Standard Promotional Terms shall be governed by and construed in accordance with the laws of Malta and you submit to the exclusive jurisdiction of the Courts of Malta.
8.6 The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and no rights or benefits expressly or impliedly conferred by it shall be enforceable under that Act against the parties to it by any other person.
8.7 The promoter in respect of any promotion will be the relevant licensed entity. For details of our regulatory information, please see here.
FAQ:
- Where can I download the Betfair app?
Betfair offers 2 apps: Betfair Sportsbook and Betfair Exchange. Both are available on Android and iOS platforms in the Play Market and App Store. - How do I use my free bet on Betfair?
To use your free bets, add your “Sportsbook” selections to your betslip.You’ll be able to select to use the free bets through using the ‘Use available bonus’ button at the bottom of the betslip. - How does Betfair exchange work?
The Betfair Exchange allows customers to bet against each other rather than a traditional bookmaker. By matching customers, rather than taking the risk itself, the Exchange provides the option to ‘lay’ – betting on something not to happen.