Grosvenor Casinos – Overview & Rating

Grosvenor Casinos were established in 1970. Formally, they were known as County Clubs and Grosvenor Casinos. Though previously Grosvenor had physical outlets, in 2016, they launched online Sports betting. They chose to be powered by Malta’s Kambi Group. The sportsbook is owned and run by The Rank Group. 

Grosvenor Casinos sportsbook prides itself on being one of the leading gambling sites. More than 1.7 million customers are served by this company in the UK. It is licensed by the Gambling Commission for the clients playing on the online platforms since 6th April 2017 for Casino, Bingo and the real events playing in the general betting standards. The Grogambling software owned by Grosvenor was licensed on 25th Oct 2019. Alderney Gambling Control Commission has also licenced this betting site.

The Rank Group, which owns and operates Grosvenor Sportsbook was in 2014 and 2015 awarded the Socially Responsible Operator of the Year Land Based. Also, Grosvenor’s HR team was awarded the Women in Gaming independent annual awards, in 2012.

The site where Grosvenor Sportsbook is hosted can be found by following the link https://www.grosvenorcasinos.com/. 

Design and layout

Grosvenor’s Sportsbook website is modern and appealing aesthetically. The main colors are the different shades of blue and yellow. The main bar is neatly arranged with sections such as Home, Live Casino, Casino, Jackpots, Poker. The Grosvenor website is easy to maneuver because the options are many from which you can choose from. The online platform offers the live betting option, a provision that has set the other options apart.

Coming to the mobile applications of Grosvenor’s gambling site, there are four of them both on the iOS and Android platforms. They include Live Casino, Casino, Poker and Sportsbook. The latter is a handy tool if you love sports betting. From the comfort of your home, you can maneuver through the applications easily. The application has integrated components such as Grosvenor’s Goals, Bet Watch and one of the Best Odds Guaranteed.

Additionally, Grosvenor’s Live Casino app (which is one of the four apps available) gives players exclusive access to HD streaming of the Grosvenor Tables. The applications can be downloaded easily on both iOS and Android operating systems. From time to time, the sportsbook is updated to ensure that its operability is enhanced.

Services and live 

As well as the services stated above, Grosvenor’s Sportsbook has the following additional sports on their website for their clients.

• Horse racing
• Greyhounds
• Football
• Cricket
• Tennis
• Basketball darts
• Golf
• Snooker
• Boxing
• Esports
• Rugby Union
• Rugby league
• Australian Rules
• Baseball
• Chess
• Cycling
• Futsal
• Handball
• Ice hockey
• Lacrosse
• Motorsports
• Netball
• Olympic Games
• Politics
• Pool
• Squash
• Table tennis
• Trotting
• TV & Novelty
• UFC/MMA
• Volleyball
• Winter Sports

For those in sports betting, Grosvenor Casinos sportsbook has a number of odds offered on La Liga, UEFA Champions League, Serie A and many other top competitions of football from around the world for you.  It includes other betting opportunities such as NBA, NFL, NHK, MLB and MLS among many others. Besides, you can play poker, roulette, and blackjack. For the live casino, you can play table games

Horse racing has not been left unattended to by Grosvenor Casinos gambling site, they offer a significant number of competitions across the UK and Irish regions. Additionally, their sportsbook platform offers a cash-out option to enable you to get a tidy sum of money and avoid losing all your money at the end of the game you are betting on.

Live line

Among many other sports, football, basketball and esports such as FIFA are available live. The biggest gaming events across the world are available for live betting on the Grosvenor website. The website on the live betting option displays all the games available for this endeavor. 

Live streaming for some games is available on HD. However, many games are not live-streamed on this sportsbook. 

Freebies, Bonuses and Promotions

The welcome offer at Grosvenor Casinos sportsbook funds the client’s online deposit with 30 GBP after the client deposits 20 GBP. Also, they double the odds for a first time player on the site. This can allow you to win big if you bet on any team. However, this promotion strategy is valid only for the first time you bet. For you to access free bets, it is required that you bet 25 GBP every week and get a 5 GBP free bet.

Grosvenor Casinos platform offers a freewheel spin challenge every day to their customers. Many prizes ranging in magnitude can be won. On every Tuesday, the customers are given a chance to win up to 10,000 GBP. Eligibility is obtained when you log in to their website and deposit or stake any amount of money. Many other promotions are offered on the site. Players are allowed to spin all the way to the top by grabbing a chance to get a share of the cash prizes amounting to 2,500,000 GBP. Terms and conditions apply in all the promos.

At Grosvenor Sportsbook, loyal customers are offered rewards through Play Points. The points can be redeemed as money to gamble, drinks, foods among other gifts.

Customer Care Support

Scrolling down at Grosvenor’s Sportsbook, under Help and Advice, you will find the Live Help provision where the site’s support staff offer 24-hour help to their clients. On a busy day, you may be required to wait for up to 3 minutes or sometimes more. Under the Live Help component, there is a three-stage process of filing complaints. At the first stage, the support staff are supposed to help you within 10 days. If it is not resolved, the issue is escalated to stage two where the Manager on Duty or the general manager will attend to it. Finally, if not addressed at this stage, then it is escalated to IBAS Independent Betting Adjudication Service.

The customer care email through which they can be contacted is [email protected]. You can also reach them via their telephone number which is 0800 083 1990.

Registration

The registration process is as easy as ABC at Grosvenor Casinos gambling site. It comprises a three-step process. To register click on the yellow button indicated as “Sign Up” at the top-right side of the screen. After this, you will be redirected to another page where you will be asked for your email and personal information. Clicking next certifies that you have agreed that you are of 18 years and above in age.

The second stage requires that you create a new and unique password and username. In addition, the Grosvenor Sportsbook site requires you to select your title and your full name. birthday, residence country and full address are also required. After this, you will be required to send documents to prove your identity and proof of residence after clicking the registration button. After the verification of your account, you can start to bet at Grosvenor Casinos sportsbook platform. 

Financial Info

At Grosvenor Casinos sports platform, it is possible to use a variety of money deposit methods such as Debit Card, Bank Transfer, Neteller, Skrill, and Paysafecard among many others.

• Minimum deposit is  5 GBP
• Minimum withdrawal is 10 GBP
• Withdrawal max on a daily basis is 15000 GBP unless authorized by the company’s personnel
• Max withdrawal fee is 5 GBP for the transfer process to the bank.

Safety and Reliability

Scrolling down the website, Grosvenor Sportsbook vows to never sell or rent the details of their clients. Privacy is their top priority. On their website, they have the option of safer betting available to their clients. Additionally, safety standards have been established through the application of terms and conditions, binding both the clients and company. 

What do we suggest?

Grosvenor Sportsbook site is one of the best out in the market. However, as with all other gambling sites out there, there are some limitations to it. If they would consider adding more games on the live betting services apart from the existing two, horse racing and greyhounds, the site would be appealing to many more.