Betxchange South Africa - Overview & Rating
Pros and cons
Characteristics of the Bookmaker – short
Quick facts on Betxchange – South Africa
Betxchange – Official Company Info
Keith Ho BetXchange was founded in 1988 and is owned by the founder Keith Ho. Initially, it was only a horse racing company, until it was rebranded in 2002 and thereafter began trading as Keith Ho BetXchange. In 2003 Keith Ho was the third bookmaker in South Africa to acquire an online license. Once licensed with the Gauteng Gambling Board betxchange.com was born.
Betxchange offers extensive betting facilities on all local and international sports, sporting events as well as betting on the outcomes of over 65 international and local Lotteries.
There are 5 companies that are owned by Keith Ho BetXchange Brand: Keith Ho Racing Pty Ltd,A.I.T Pty Ltd, BetXchange Eastern Cape Pty Ltd, BetXchange Northern Cape Pty Ltd and BetXchange Mpumalanga Pty Ltd.
Who cannot play at Betxchange?
Betxchange is available for all people over the age of 18 in South Africa.
Advanced Internet Technologies (Pty) Ltd trading as BetXchange Western Cape is licensed with the Western Cape Gambling Board. Western Cape Gambling Board Licence No. 10180413/001.
The 5 companies are also licensed. Keith Ho Racing Pty Ltd has 7 registered licensed betting shops in Gauteng registered with GGB. A.I.T Pty Ltd has 3 registered betting shops in the Western Cape registered with the WCGRB as well as 1 online license registered with the WCGRB. BetXchange Eastern Cape Pty Ltd has 1 registered license with the ECGB in the Eastern Cape, BetXchange Northern Cape Pty Ltd and BetXchange Western Cape each have 1 registered License with the GGB in Gauteng. Keith Ho Racing Sole Proprietor owns 1 betting shop in the Free State registered with the FSGB. BetXchange Mpumalanga Pty Ltd has 1 betting shop in Mpumalanga registered with the MER.
Betxchange Contact Details
Betxchange offers all of the contact support options. They also have social media pages.
Betxchange has a live chat option. You can find it at the top right corner of the home page, or at the right bottom with the chat icon.
- Head office number: 011 712 4610 or 011 712 4710
- Complaint’s phone number: 011 712 4720
- Complaint’s mail address: [email protected]
- Twitter: @betxchange
- Facebook: KEITH HO BETXCHANGE
Betxchange does not have any current sponsorships, but in the past they sponsored the African EFC series. We can assume that they’ll have more sponsorships in the future.
Major events that Betxchange covers?
Betxchange covers the biggest events for sports such as soccer, basketball, volleyball, hockey and many others.
BetXChange.com only operates in English.
Expert Review of Betxchange
Betxchange is one of the best bookmakers in South Africa. Not only is Betxchange a good betting operator, but they have a platform that is trusted by thousands.
The variety of betting sports and games that Betxchange offers allows them to share the interests of all types of customers.
Betxchange has all of the necessary licenses to offer its users the safest and utmost experience in online gambling.
What do we like on Betxchange?
Betxchange offers a first-class betting service. Their awesome customer service, as not only do they have multiple ways to contact them, but they offer a live chat that actually works and will answer any question you could possibly have.
Another specialty that Betxchange has is its extensive FAQ section. If you’re interested in knowing Betxchange inside out before starting to use their platform, the FAQ will do a great job at helping you with that.
Betxchange also has an incredibly large quantity of betting sports suitable for all kinds of players and bettors. They offer the most known sports and matches as well as the least known, to try and please every user.
The good live market statistics that Betxchange offers is an incredible option to keep track of the match. Without the need to watch a live stream you can see all of the games’ progressions directly on your screen.
What could Betxchnage improve and What do we dislike?
As we’ve seen above, Betxchange has a lot of pros, but we were also able to pinpoint two disadvantages that some users or possible future players may find important.
Betxchange offers a very limited set of options for banking operations. They have only EFTs, I-PAY, Credit card and Voucher as their available transaction options. Some users that are used to having many more possible ways of money transfer can decide to not use Betxchange for this simple reason, as Betxchange doesn’t have their preferable banking option.
Also, Betxchange doesn’t have a live streaming option. The only remotely close function that could substitute the live streaming is their live match tracking option. The latter just shows the statistics and the passes that are made live during the game.
Betxchange has a very limited selection of casino games. They have just ten options for the online casino. This certainly limits the number of users Betxchange attracts, as some are only interested in the casinos.
Do we recommend Betxchange?
Yes, we certainly recommend Betxchange.
Betxchange has many more advantages than disadvantages, and they are a reliable betting operator. You can use Betxchange as a trusted bookmaker, fully expecting a good service and an experience that will not let you down.
Betxchange Promotional Features
BetXchange has created a loyalty program called X-Rewards. This program is for long-time customers that Betxchange has made to give these users special promos, bonuses, and offers that a normal user would not have access to.
Betxchange Top Features
Betxchange Build a Bet
Betxchange doesn’t have this feature available.
Betxchange doesn’t have this feature available.
Betxchange has the In-Game stats function. To see the statistics you just need to press the STATISTICS button at the top of the page and you’ll be redirected to the needed page. Once you’re there, a list of all of the available sports will show up. Choose the sport you’re interested in by pressing its icon. You’ll see a list of the regions the chosen sport is played, choose from one, then choose a country, tournament, and a month. A table with a list of the teams will show up, choose one and you’ll have all of the statistics for it.
Betxchange offers a boosted odds option for soccer. By betting on more than 3 matches you can increase your potential winnings by 80%.
Betxchange doesn’t have a daily jackpot.
Betxchange score Overall Ranking: 9/10
We evaluated Betxchange by the following parameters to give an overall rating to the bookmaker.
Registration Process 5/5
Betxchange follows the classic protocol for the registration process. It is divided in three steps, your main credentials, account login creation and the confirmation at the end.
Security and Regulation 5/5
Betxchange is a safe betting operator as they are licensed by the Western Cape Gambling Board, which is one of the leading regulators in South Africa. Betxchange has an entire section of its website dedicated to its security and privacy regulations. They operate under the Western Cape Gambling Board Licence No.: 10180413/001
Design & Usability 5/5
- Easily navigated
- Free of clutter
Betxchange’s website has an accessible website, with a clear layout and a simple interface. They don’t have unnecessary ads. You can easily find everything you’re searching for without the need to open a million pages just to get the information.
- No app
- Mobile website
Betxchange doesn’t have an app that can be downloaded from the app store or google play. The only option they offer is a mobile version of the app, it shares the same functions of the regular website and you won’t be deprived of an amazing gaming experience. The Mobile website is compatible with most devices and browsers. To get access to the Mobile website you simply need to enter the link of Betxchange in your phone’s URL and you’ll be automatically redirected to the mobile version of the website.
Deposits & Withdrawals Options 3/5
- Small variety of payment methods
- Fast withdrawal process
Betxchange allows any minimum/ maximum amount of money to be deposited, the only limits that could come are from your banking institution.
The maximum payout that Betxchange authorizes is R3 million. The minimum amount that can be placed on bets is R1 for the Lotto and R3 for other sports’ games, there is no maximum bet limit.
The withdrawal and deposit process can take up to 48 hours but usually takes up much less.
Welcome Offer 4/5
- Registration bonus
- A lot of requirements to withdraw the bonus
The registration bonus is available to only new customers. To qualify for the bonus you need to open an account and make a deposit of at least R10 and you’ll be awarded a bonus equivalent to 100% of your deposit. Note that the bonus works only for the first deposit.
The maximum bonus that can be given is R10 000, if your first deposit surpasses this sum your bonus will still be R10 000. To withdraw any part of the bonus you need to have placed and paid for bets that are equivalent to 10 times the value of your initial deposit and registration bonus altogether.
Pre-Match Offer 5/5
- No pre-match offer
Betxchnage doesn’t have a pre-match offer.
Live Offer 5/5
- A lot of events
- Live match market
Betxchange offers a wide selection of live betting sports. It gives you an opportunity to overview and view the events you choose. They also have a multiview option that allows you to watch the progress of many different games at the same time. Betxchange has a calendar specifically made for the live events that keeps track of the upcoming matches.
Service & Customer Support 5/5
- Live online chat
- Multiple ways of contact
Betxchange offers impeccable customer service. They have many ways to contact them, a phone number, a mail address and a live chat. The live chat is an amazing way to get in touch with Betxchnage to get any of the issues you may have solved. It’s not busy, and they answer fast. You don’t need to register to use the live chat, just enter your name, phone number, the topic of the problem you’re dealing with and the message.
Sportsbook Promotions 5/5
- Lots of different promotions
- Loyalty VIP program
Betxchange offers a wide range of different promotions and bonuses. They regularly update their offers’ list. You will be able to find a bonus for almost every type of game or betting match that Betxchange offers.
Betxchange has a loyalty program called X-rewards that offers their long-time customers promotions that other regular users are not given access to.
Betting on Sports Betxchange
As Betxchnage specializes in sports’ betting they offer a large selection and multiple different options of gaming and gambling.
Sports Markets and Betting Types
Betxchange offers a lot of different betting options, for sports such as: Horse Racing, Tennis, Rugby, Soccer, Cricket, Golf, Darts, American Football, Aussie rules, Baseball, Basketball, Bowls, Boxing, Cycling, Entertainment, Floorball, Handball, Ice Hockey, MMA, Motorsport, Snooker, Table tennis, Volleyball and Waterpolo.
Soccer Betting Betxchange
Betxchange offers a wide selection of soccer events. They have a total of 1576 available matches, spread out between countries and different tournaments. The classics, such as the Premier League, the UEFA, Bundesliga and the Serie A are offered.
Betxchange has a rather big section of rugby games. They support the Canadian and American markets, having games and tournaments like the NFL, NCAA and the CFL.
Betxchange allows their users to bet on English, Indian and other international markets. They also add new matches from other countries depending on the importance of the event.
Horse Racing Betting
Betxchange’s horse racing market is made out of Dubai, France, Ireland, Quickmiz, South Africa, Sweden, UK and USA.
Betxchange covers the markets of more than 30 countries. They also have the biggest basketball events.
Betxchange Live Betting & Streaming
Betway Live Betting Features
BetXchange will have several options for live betting for you to consider. This is commonly available for sports such as tennis, soccer, cricket, basketball, and American football. Live betting is vital as sometimes you might feel like changing a bet with a new one or you just enjoy the thrill that comes with seeing the numbers change in your favor too.
Unfortunately, there is no live streaming on the website. You may want to consider other available live-streaming services to enjoy the game while watching your bet still.
It is still possible to use the “Livescore” tab on the website to keep yourself updated on the game progress.
Betxchange’s Cash Out feature gives you the opportunity to Cash out before an event has even finished. You can use it on pre-event or live bets and on singles or multiples! If your bet qualifies for Cash Out, you’ll see a Cash Out button in the ‘My Bets’ section of your bet slip, showing how much money you can take. Please Note that even though the option may be available the transaction must be processed as successful for it to be cashed out.
To cash-out a bet that has already been placed, click on ‘Show All Bets’ under ‘My Bets’ on the right hand side of the page to navigate to Betting History.
Sports odds assessment
Betxchange offers rather high odds, surely not the highest on the South African market but also pretty good.
The soccer section has a betting margin of around 5-9% depending on the popularity of the match and the number of the bets placed, it’s the percentage by which Betxchange will lower the odds to earn their money. Their decimal odds for soccer range from 0.50 to 8.00 also depending on the popularity of the event.
Betxchange has a very small selection of casino games. They offer only 10 games, such as poker, speedy 7, war of bets, bet on poker, baccarat, wheel of fortune, lucky 5, lucky 6, lucky 7 and dice duel.
Betxchange has just the classic poker version.
The only Bet game that Betxchange has is dice roll. By playing the game you only need to place a stake on numbers that are going to get rolled on the dice.
Betxchange has a big section dedicated to the lotteries. Their selection of lucky numbers’ lotteries has collected games from all over the world. They offer almost every single countries’ lottery.
All Licenced Slots
There are no slots offered on Betxchange.
There are no instant games offered on Betxchange.
Betxchange doesn’t have any eSports.
Betxchange doesn’t have any Virtual Sports
Betxchange Mobile Sports Betting
Does Betxchange have an app?
Betxchange doesn’t have a mobile app, but they offer a mobile version of the website specifically made for phones that shares all the functions of the original site.
Desktop Review website Betxchange
The Betxchange website is well done. It is not cluttered and has a rather simple layout.
Betxchange bonus Codes – Check Out the Offers
Top Bonuses / Top bonus codes for 2023
Betxchange registration Bonus
Betxchange has a registration bonus available to all new users. To get the bonus you need to open an account with BetXchange, make a qualifying deposit of at least R10 and you will be awarded a bonus equivalent to 100% of the deposit made by you upon opening your account. This is only applicable to your first deposit into your newly opened account.
The maximum bonus that can be claimed is R10 000
Betxchange Money Back special
You can only have one active bonus of any kind offered by BetXchange at any time. To claim another type of bonus, all active bonuses must be closed.
To get this refund bonus you need to first meet the following variables to be eligible.
- Only 1 lost selection
- At least ‘9’ numbers of Active selections (i.e. selections that are won and meet criteria)
- Minimum Odd per selection (0.25) 1/4
- Return amount. Stake amount only up to R5000.
- Stake amount must be R50 or more to qualify for this bonus.
This refund will be automatically available for withdrawal once released.
Betxchange Casino Bonus
Unfortunately, Betxchange doesn’t have any casino bonuses at the moment.
Unfortunately, Betxchange doesn’t have any deposit bonus at the moment.
Betway loyalty program
Betxchange has a loyalty program called X-rewards. It is available to long-time customers that receive special offers and promotions by being members of the program.
Betxchange Sign Up Offer, Free Bet & All Other Bonuses
Betxchange Benefits and Promos
Betxchange Promotions Qualified for Existing Customers
Betway’s Sportsbook Promotions
Betxchange offers promotions at times, at the time of writing there were not any open promotional offers. In the past they had offers for almost every sport and we can assume that there will be more of them in the future.
Where Can I Find a Betxchange Promo Code?
There is no promo code offered by Betxchange at the time of publishing this review.
Unfortunately, Betxchange offers no casino promotion at this moment.
Do they offer any additional promotions or deals?
No, Betxchange doesn’t offer any additional promotions and deals at the moment.
Deposits & Withdrawals at Betway
To get to the deposits section on Betxchange you need to click on the ‘DEPOSITS’ tab at the top of the page or alternatively scroll down to the bottom of the page and click on ‘BANKING DETAILS’ under the ‘HELP’ column.
To make a deposit you need to click on the ‘LOG IN’ tab to log into your account, click on the deposit tab and you will be presented with various options which will allow you to deposit your funds:
- Online Banking (using your BetXchange Customer ID as your reference number)
- Cash Deposit at any ATM (using your BetXchange Customer ID as your reference number)
- Cash Deposit at any one of our Branches
- Credit Card – This payment option will allow you to use your credit card online with safe & secure 3D security. Your Betxchange account will be credited immediately
- IPAY – This payment option will allow you to make an EFT that will credit your Betxchange account immediately. Select the payment option of your choice and follow the steps as indicated
Your BetXchange Customer ID will be used as your reference on all deposits made into your account.
You can deposit any minimum/maximum amount allowed by your banking institution.
To make a withdrawal with Betxchange you need to click on the ‘SIGN IN’ tab to log into your account and click on the ‘Online User’ tab, directly underneath you will find a withdrawal option which will take you directly to your payment details.
Withdrawal requests on Betxchange will only be processed once your account is FICA compliant.
To keep track of the funds you have requested to withdraw, you can click the ‘Online User’ tab, and directly underneath you will find the ‘My Account’ option which will take you directly to your main dashboard. Under the orange ‘Reserved To Withdraw’ block you will see the funds are pending and will be paid automatically into the bank account details you provided us with within 48 hours.
Any movement of money to and from your account may take up to 48 hours to be processed.
To submit a withdrawal request, first ensure all your FICA documents have been submitted and verified by our accounts department.
To request a withdrawal Click on the ‘Online User’ Tab and scroll down to the withdraw option.
- Bank Transfer Method – Should you wish to have your money deposited directly into your bank account, select the ‘Bank Transfer option’ and follow the steps indicated by providing us with the banking details you would prefer to have your funds deposited into.
- Selling Point Method – Should you choose to collect your funds from a branch, specify the amount, location and BetXchange Branch where you would like to collect it from.
You are allowed to issue a withdrawal request once a day. The withdrawal period is open from Monday to Friday 8am – 6pm. Any withdrawals requested after 10am will only be processed the following business day. Please be aware that no withdrawals are processed during weekends and holidays. It can take between 24-48 hours for your funds to reflect in your account.. To check your previous withdrawal requests click on the History button.
Bet & Win Limits
The minimum amount that may be placed on a Lotto bet is R1 and for all other sports is R3, there is however no maximum bet limit.
Top sportsbooks by Betxchange Payment Options
Betxchange doesn’t offer a lot of payment methods. They have only EFTs, I-PAY, Credit card and Voucher as their available transaction options
|from unlimited to unlimited||instant||0% ||-||-||-|
|from unlimited to unlimited||instant||0% ||-||-||-|
|from unlimited to unlimited||instant||0% ||-||-||-|
BetXChange only accepts South African rand.
Is Betxchange Sportsbook Legal & Safe?
as an arbitrator
BetXChange offers phone call, email and live chat options for contacting the support service team.
You can learn about the feedback and opinion on sum withdrawals and betting in BetXChange in the “Feedback” and in the comment to the review. Learn here about the experience of BetXChange users. Share your experience with everyone.
Betxchange Review – FAQs
Does Betxchange accept South African players?
Betxchange accepts all players from South Africa above 18.
Does Betxchange accept South African Rands?
Betxchange accepts South African Rands for all financial transactions.
Are Betxchange Bonuses for New Customers Only?
No, Betxchange offers bonuses for every type of player. Both for newbies and long-time users.
Betxchange bonuses – what’s on offer?
Betxchange has a lot of different bonuses, such as their Registration Bonus, Money-Back Special (Refund Bonus), and Bonus Stretch Winnings
What is the Betxchange New Customer Offer?
Betxchange offers up to R10 000 on the first deposit for the new customers.
What software companies do Betxchange work with?
Betxchange doesn’t work with any software companies.
What games can you play?
Betxchange allows you to play casino games and lucky numbers’ lotteries.
What software do they use?
Betxchange uses Betologic as its primary software provider.
What methods are there to confirm my Betxchange account?
In order for your account to be FICA compliant you will need to submit a scanned copy of your Identity Document or Passport and a Utility Bill, Tax Bill or Bank Statement that isn’t more than 3 months old.
You can either email [email protected] or fax 086 415 5634 us your documents or upload them under the FICA option in your My Account Profile.
How do I fund my account? Cash-out my winnings? Are there any limits or fees?
The Maximum pay-out is R3 Million on authorized bets. The minimum amount that may be placed on a Lotto bet is R1 and for all other sports IS R3, there is however no maximum bet limit.
How to claim the Betxchange Welcome Offer?
Open an account, make a deposit for more than R10 and you’ll get a notification in your account to claim the bonus.
How To Join Betxchange?
Go to the Homepage of our website and click on the ‘Register’ tab, proceed to fill in the necessary information. Should you require further assistance when opening your Betxchange account, kindly contact our Customer Care team via email at [email protected], via our call center on 011 712 4610 and select option 3 or via Whatsapp on 064 898 5462.
How to bet on Betxchange?
To place a bet online, log into your Betxchange account with your username and password. Ensure that you have a positive balance in your account. Click on the ‘SPORTS’ tab on the far left-hand side of the top of the page and select your preferred markets. Once you have made your selection, and have inserted your stake amount on the bet slip on the right-hand side of the page, click on ‘PLACE BET’.
How To Contact Betxchange?
Betxchange offers 3 out of 3 standard support service options: email, phone call, and live chat. You can also avail yourself of Betxchange’s Facebook and Twitter pages.
How To Close Your Betxchange Account?
Contact customer care to get the instructions.