BetXchange Contact Details: Customer Care & South Africa Branches

BetXChange ensures its customers have multiple avenues to get in touch. Whether you’re looking for quick responses, detailed assistance, or simply wish to resolve queries, here are your contact options:

BetXChange Customer Care Contact Numbers and WhatsApp

BetXChange Keith Ho provides exceptional customer support, available 24/7, to ensure your betting experience is as smooth as possible. Whether gamblers have account-related questions, need assistance with placing casino and sports bets like lucky games, slots, spins, or aviator games or want to resolve payment issues and receive a bonus, their dedicated support team is just a call or message away.

• Customer Care Centre Line: Callers can reach BetXChange at +27 011 712 4716 helpline for immediate assistance. Their knowledgeable team is available around the clock to address your concerns.
• WhatsApp Support: The BetXChange WhatsApp Line is now live! You can enjoy instant, on-the-go communication with the platform’s new website and enhanced features. Send your queries to +27 076 675 0710, and a support agent will assist you promptly.

This combination of 24/7 availability and convenient WhatsApp mobile support ensures that help is always within reach, no matter where or when you need it.

BetXChange Email Support

BetXChange offers comprehensive email support to address a variety of customer needs. Whether you require assistance with account verification or business inquiries or have suggestions for improving their services, their dedicated email support team is available to help 24/7.

• General Customer Support: For everyday betting queries and assistance, email [email protected].
• Website Suggestions and Feedback: Have ideas or feedback about the BetXChange website or phone app? Share them with their team at [email protected].
• Marketing Inquiries: Contact the marketing department at [email protected] for collaborations or promotional opportunities.

No matter your query, BetXChange’s email support channels ensure a prompt and professional response tailored to your needs.

Live Chat & Contact Form

BetXChange provides two convenient ways to get assistance online: Live Chat and an Online Contact Form. These options ensure you can reach support quickly and efficiently based on your needs.

• Live Chat: Found on the right-hand side of the BetXChange website or phone app, the Tawk Live Chat feature is available daily from 8 AM to 6 PM (Monday to Sunday) via one click. It connects you with a customer care agent in real-time, making it ideal for resolving urgent issues, troubleshooting technical problems, or getting guidance on managing your account or placing bets.
• Contact Form: You can use the online contact form for less urgent matters or detailed questions. Simply fill out the required details, describe your query, and submit it. The support team will respond promptly via emails.

These user-friendly options allow you to choose between instant communication or a more detailed follow-up, ensuring your concerns are addressed effectively.

Social Media Platforms

BetXChange maintains an active presence on popular social media platforms, making it easy for customers to stay updated on promotions, betting news, and upcoming events. You can also use these platforms to ask questions or engage with the BetXChange community.

• Facebook: Follow BetXChange on Facebook for the latest updates and offers.
• Instagram: Stay connected on Instagram to explore engaging content and exclusive promotions.
• TikTok: Enjoy entertaining and informative content by following their TikTok channel.
• X (formerly Twitter): Get real-time updates and interact with BetXChange.

These platforms provide an additional way to connect with BetXChange, ensuring you never miss out on exciting opportunities.

BetXChange is committed to addressing customer concerns efficiently and ensuring a seamless betting experience. Whether you want to join, have a complaint or a general inquiry, ombudsman rules, the support team provides dedicated channels for care service.

• Complaints: If you encounter any issues or disputes while using BetXChange services, you can reach the complaints department via:
• Phone number: +27 011 712 4720
• Email: [email protected]
• Business or General Enquiries: For non-urgent matters, such as general questions or business-related inquiries, contact the team at [email protected].

With these specialized contact options, BetXChange ensures that your concerns are handled professionally and promptly.

BetXChange suggests dedicated support for managing your cash deposits, bank withdrawals, payments and FICA verification, ensuring a smooth and secure betting experience.

• Deposits and Withdrawals: For help with funding your gaming or affiliated account or withdrawing your winnings, you can contact the accounts standard banking department: Phone number: +27 011 712 4800. Email: [email protected]
• FICA Verification: To comply with South African regulations, BetXChange requires a FICA photo file and reference documents to verify your account. For help with uploading or verifying your documents on legal regulators date, reach out to their FICA team: Phone number: +27 011 712 4716. Email option: [email protected]

These dedicated channels ensure that your financial transactions and account verification processes are handled efficiently and securely.

BetXChange offers specialized support services tailored to meet the unique needs of its customers. Whether you’re placing sports bets, horse racing wagers, or require care service with business-related inquiries, their dedicated teams are available to assist.

• Phone number: +27 011 712 4610 or +27 011 712 4710
• Fax: 086 415 5634
• Postal Address: 19 Thora Crescent, Wynberg, Johannesburg
• Sports Bets Support (Available 24/7): Phone number: +27 011 712 4610 or +27 011 712 4710.
• Horse Racing Bets Support (Available 24/7): Phone number: +27 011 712 4600 or +27 011 712 4700 line.

With these specialized number of services, BetXChange ensures that knowledgeable and accessible teams help every aspect of your betting experience.

The BetXChange head office is located at 19 Thora Crescent, Wynberg, Johannesburg, working from Monday to Friday, 8 AM to 5 PM.

This central location serves as the operational hub for BetXChange, managing various aspects of its services and customer care centre. If you need to contact the head office, refer to the specialized help channels provided for a prompt response.

Branch Locations Across South Africa

BetXChange has a wide network of branches across South Africa, ensuring that customers can easily access their services wherever they are. Below is a list of BetXChange work trading branch locations you can open and find on the map:

• Pretoria: 87 Troye Street, Pretoria
• Krugersdorp: 39 Human Street, Johannesburg
• Sandton: 19 Thora Cresecent, Wynberg, 2090, GAU
• Nelspruit: Mpumalanga, Ekukhanyeni Centre, Shop 9A, Opposite Buscor Bus Terminus, Brown Street, Nelspruit
• Sunnyside: Pretoria, 87 Troye Street, Sunnyside, Pretoria
• Benoni: 2 Elston Avenue, Benoni
• Yeoville: 12 Rockey, Johannesburg
• Orange Grove: 12 1st Ave, Orange Grove, Johannesburg
• Bree: 251 Lillian Ngoyi, Johannesburg
• Hillbrow: 51 Pretoria Street, Johannesburg
• Soweto: Stand 24457, Region D Ward 26, Johannesburg
• Midrand: 31 Old Pretoria Road, Johannesburg
• Roodepoort: 51 Van Wyk, Roodepoort
• Mitchells Plain: 13 Polka Place, Cape Town
• Alex: 136 2nd, Johannesburg
• Lenasia: 5 Grand Place, Lenasia
• Rink Street: Shop No 5, Rink, Port Elizabeth
• Parklands: Unit 19, Cape Town
• Kempton Park: Express Centre, Kempton Park, Johannesburg
• Rosettenville: 210 Mabel Street, Rosettenville, Johannesburg South
• Vereeniging: Shop 01, Vereeniging
• Braamfontein: 16 Jorissen, De Korte, Johannesburg
• Welkom: 41 Bok Street, Welkom
• Springs: 16 2nd Street, Springs
• Nelspruit: Ekukhanyeni Shopping Centre, Mbombela
• Bloemfontein: 31 Charles Street, Bloemfontein
• Goodwood: 67 Voortrekker Road, Cape Town

With this extensive network, the bookie ensures that customers across South Africa can easily find a branch near them for any betting or customer care centre help needs.

For regulatory matters or inquiries related to gambling in the Western Cape, you can reach the Western Cape Gambling Board through the following number of contact details or Linkedin and Youtube:

• Phone number: +27 021 480 7400
• Fax: 021 422 2614
• Email: [email protected]
• Postal Address: P.O. Box 8175, Roggebaai, 8012

The Western Cape Gambling Board ensures the proper regulation and compliance of all gambling activities in the region, providing help and information to both operators and players.

In summary, BetXChange offers a variety of convenient and accessible contact options to ensure that their customers receive the help they need. Whether through their dedicated customer care centre numbers, mail addresses, live chat feature, or social media platforms, reaching out for assistance is simple and straightforward. With specialized services for sports betting, horse racing, deposits, withdrawals, and FICA details answers to queries, as well as a strong presence across South Africa, the sportsbook is committed to providing efficient and responsive help. No matter your inquiry, their squad is always ready to help, ensuring a seamless betting experience for all their users.

How to leave suggestions and feedback on the BetXChange website?

To leave suggestions, escalate and give feedback on the bookmaker’s website and phone app, simply get connected and send an e-mail to the company’s marketing team at [email protected] to get a reply to a question. They welcome input from users and encourage customers to share their thoughts, details, ideas, and any recommendations for improving the platform.

Is BetXChange support available 24/7?

Yes, Bet Exchange household service resolution contacts are available 24/7 working hours for contacting customer issue templates, and inquiries after registration and assistance. Whether you need help with sports betting, technical problem issues, or account management communications, their helpline representatives are always ready to assist consumers at any time.

How many branches does BetXChange have in South Africa?

The bookmaker has over 20 address branches refers across South Africa to communicate with them, ensuring that customers can easily access their clear services in various locations, including Johannesburg, Cape Town, Pretoria addresses, and several other cities and towns. This extensive network makes it convenient for bettors to visit a nearby eastern branch for assistance or to place bets in person.