EasyBet Contact Details & Customer Support South Africa 2025

The bookmaker provides multiple ways to connect with its customer care team, ensuring that newsletters can reach them through the most convenient option. Whether you prefer speaking to someone over the phone, sending an email, live chat, or using WhatsApp, the bookmaker has made support accessible to all its users.

📞 Toll-free Phone Number for South African Customers

The sportsbook offers a convenient toll-free phone number for customers in South Africa, making it simple to get the help you need without incurring additional costs. For immediate assistance, and professional communications for problem resolution, such as deposit and withdrawal queries or sign-up bonus activation, you can contact their customer support team at +27 (21) 480 7400. Whether you’re facing account issues, have questions about a bet, or need general support, their friendly representatives are ready to assist you over the phone. This toll-free number ensures quick and direct communication with Easybet, providing solutions in real-time.

✉️ Email Addresses

Easybet offers e-mail support to address any queries or issues you may have. If you need contact and conversation with account management, have technical problems, or simply have a question, you can reach their customer care team manager by sending an email to [email protected], and they will professionally solve it. Whether you’re seeking assistance with betting options or have concerns about payments, Easybet’s team is ready to provide prompt and helpful responses. Feel free to reach out anytime for efficient email support.

Easybet FICA Email Address

If you want appropriate contact, communication, and consultancy with FICA verification, the organization has a specialized helpline team dedicated to handling all related matters. You’ll need to submit certain identification documents to ensure your account meets the required FICA legal standards for betting in South Africa by Western Cape gambling. For a smooth and timely verification process, send your FICA-related documents or inquiries to [email protected]. The team will guide you through the FICA steps, addressing any questions or concerns you may have. Whether it’s uploading your ID or proof of residence or following up on your FICA status, Easybet’s support is available to help ensure your betting experience is uninterrupted.

📱 WhatsApp Support: Number and Availability

The bookmaker provides WhatsApp contact for users who need assistance, ensuring quick and convenient access to customer care. If you require answers, you can get in touch with their helpline team by sending a WhatsApp or SMS message with the word “HELP” to communicate +27 076 675 0710. This Whatsapp service is available for those seeking guidance with account issues, general queries, or wagering care. Whether you have a predictive question or need immediate assistance from analytics, Easybet’s WhatsApp care team is ready to respond during business hours, offering a fast, user-friendly, and safe way to connect, as Western Cape gambling provides all the terms.

💬 Live Chat Service: How to Access and Typical Response Times

The bookmaker site and iOS app offer 24/7 live chat contact to assist you with all your gaming and account complaints and queries. The consumer can easily access the live chat by clicking on the yellow chat widget at the bottom right corner of their website. Once connected live, a friendly customer contact agent will assist you with any questions or concerns, like register options, commissions, registration form and profile opening, promotion activation, features download, offer cash withdrawal and payout. Live response times are typically quick, ensuring that your issues are addressed in just a few minutes. This live service is designed for security and convenience, allowing you to get a resolution instantly without waiting.

Easybet has established a strong presence in South Africa, with its head office located at 100 Fairway Close, Parow, Cape Town, 7500. This central location in Cape Town allows for effective care and management of operations across the country. In addition to their head office, the bookmaker also has regional shop branches in major cities, including Johannesburg.

These headquarters and branches are designed to provide local consultancy and assistance to customers who prefer in-person interactions. If you’re in the area, you can visit the Parow office for any betting inquiries, account management, or consultancy accountant services you may need. For comprehensive assistance and guidance, Easybet’s offices are strategically placed to ensure that all customers can easily access their provider’s services and don’t worry about safety as regulations are made by Western Cape gaming.

Responsible gaming is taken seriously in South Africa, and the Western Cape Gambling and Racing Board (WCGRB) provides essential consultancy for individuals facing gambling-related issues. If you or someone you know needs help, you can contact the WCGRB. Their physical and postal address is 100 Fairway Close, Parow, Cape Town, 7500.

For direct communication, you can get in touch with them by contact phone at +27 (21) 480 7400, or send a fax to +27 (21) 422 2614. Additional resources, details, and information can be found on their website at www.wcgrb.co.za. The Western Cape GRB is dedicated to promoting responsible gaming resolution practices and offers consultancy for individuals seeking help, ensuring that gambling remains a safe and enjoyable activity.

In summary, Easybet prioritizes customer support by providing a variety of accessible contact options to meet the needs of its users. You can get in touch via their toll-free phone number, dedicated email addresses, WhatsApp, or live chat, ensuring that assistance is readily available to enhance your betting experience. Additionally, with physical offices located in major cities like Cape Town and Johannesburg, Easybet ensures that personalized support is just a visit away. The Western Cape Gambling and Racing Board is also available to help if you ever need responsible gaming consultancy. With these resources at your fingertips, you can confidently enjoy your betting journey with this bookmaker, knowing that help is always within reach.

How to file a complaint with Easybet?

To file a complaint with this bookmaker or feedback, you can use their customer support options as they can escalate services. First, reach out via their live chat feature or call their toll-free contact number at +27 (21) 480 7400 for immediate complaining consultancy. If you prefer to submit a formal complaint, send emails detailing your issue or problem to [email protected]. Make sure to include relevant information for your complaint, such as your profile details, the nature of the complaint, and any supporting documents. Easybet’s customer support team will review your complaints and respond promptly. Don’t worry about safety, as the platform is regulated by Western Cape gaming.

What are the working hours of the Easybet support team?

The Bookmaker pleasant Consultants Centre team is available for contact 24/7, providing consultancy at any time of day or night by live chat. You can reach them via live chat, Whatsapp, e-mail, or phone whenever you need help, being sure it is very safe due to Western Cape gaming.

How long does it take to receive an answer from Easybet support?

Response times from the bookmaker service can vary based on the contact method. For live chat, you can typically expect a reply within a few minutes and it is secure due to Western Cape. E-mail-answered inquiries generally receive a response within 24 hours, like competitors. Note that social media sites like Facebook and Twitter are limited, and they don’t answer messages. If you turn on the notification bar, you can see only updates there about lots of promotional codes, markets, bonuses and promotions, deposits and withdrawal options. If you call their service agents, consultancy correspondence is usually provided immediately.

Is Easybet legit in South Africa?

Yes, the bookmaker is a legitimate online betting platform in South Africa both for websites and Android and iPhone mobile apps. It facilities and operates under Easybet Group (Pty) Ltd (2022/541017/07) and is licensed by the Western Cape Gambling and Racing Board, holding Bookmaker License Number: 10191733. The updated platform adheres to strict Cape regulations, ensuring a safe betting environment and prohibiting individuals under 18 from gaming. With these credentials, the bookmaker is a trustworthy choice for South African sports and casino bettors and affiliated users supported by the Western Cape.

Who owns Easybet South Africa?

Easybet South Africa is owned by Easybet Group (Pty) Ltd. This company is licensed to accept bets under a bookmaker’s license issued by the Western Cape Gambling and Racing Board.