Can I immediately proceed and deposit after registering my account?
With this bookmaker, you are open to depositing after completing the sign-up, mobile, and FICA verification process. Ensured you have gone through the rules and admitted them.
How Long Does it Take to Register a FirstBet Account?
Creating a new account with this bookmaker requires a couple of minutes. Mobile and FICA verification can take an additional ten minutes to be completed.
Does the FirstBet Register Require FICA?
The bookmaker does require FICA verification. If you fail to complete FICA verification, your account creation request will be refused, or your existing account can be suspended and closed.
Using the FirstBet Account when Traveling Abroad is Possible?
You can use your FirstBet accounts wherever you want unless gambling is illegal in that territory. If you have received an error message, be informed that the bookmaker’s license doesn’t accept actions from the territory you are trying to place funds.
Will I be charged by FirstBet to register a new account?
For new account creation, the bookmaker doesn’t charge any fee.
If I already have a FirstBet account, can I register a new account from the Mobile App?
If you check the terms and conditions of the bookmaker, you will see that the bookmaker allows a single account per customer.
Do I need to register with FirstBet to get the App?
You are not required to create a new betting account. The bookmaker provides a mobile version of their web page, so you are open to using your betting account whenever and wherever you want. There are no mobile apps yet, but we hope FirstBet will provide them soon.
What bonus code should I use when registering to get the FirstBet welcome bonus?
The bookmaker doesn’t provide a bonus code to give you a welcome offer. The only thing you need to do is create your account and apply for the bonus requirements.
How to Contact the FirstBet Support Team to get help?
If you wish to connect with the bookmaker’s customer care team, you should use their live chat, email:support@firstbet.co.za, phone: 021 300 6856, or WhatsApp +27683233139.
How to reset the password to your account?
To reset your forgotten password.
- Go to “Forgot your password?” near the login menu.
- Select either email or SMS verification type.
- Provide your mobile/email and ID/Passport number, and tap “Continue.”
- They will send you a temporary password.
- Please use it to login and create a new password for your account.
Alternatively, you are open to contacting the help section team agent.
“Your account has been suspended” whenever I try to log in – what should I do?
If you have received an account suspension message, it means that you have done something against the bookmaker terms or multiple used wrong details for login; contact the bookmaker’s customer care to solve your problem.
How to Change Personal Information After Registration?
To update your personal information, log in to your account, go to “Details,” then “My Account,” tap on “My Profile,” and update the details you need. To keep your changes, save them. Alternatively, contact the bookmaker’s customer care team to gain help.
Can I temporarily suspend my account?
To make the FirstBet account temporarily suspended, you should refer to the help section team by sending a request email including your account details, the period for suspension, and ID documents. Your account will be suspended right after the verification process is over.
How Can I Permanently Close My FirstBet Account?
For the FirstBet account’s permanent closure, you should refer to the help section team by sending a request email including your account details and ID documents. Your account will be closed right after the verification process is over.