Hollywoodbets Contacts And Customer Service (2023)

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The most popular betting operator in South Africa

The widest selection of horse racing possibilities in South Africa

Unique features

Hollywoodbets contact center keeps in touch with users 24/7 through different channels. To ensure all complaints can be addressed and resolved, the bookmaker has developed various systems to help punters. Those methods will be discussed in this article, providing a detailed and comprehensive understanding of each approach.

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Hollywoodbets SA Customer Service Review 2023

Hollywoodbets SA Customer Service Review 2023

One of the criteria to measure a bookmaker is their responsiveness to players’ issues. How fast can the operator help with answers and deliver proper assistance? How many sources are available to contact the specialists? Hollywoodbets offers several channels you can use when contacting agents for assistance. Starting from the helpline, you can choose between emailing, sending messages to social media platforms (Facebook, Whatsapp), etc. So what options are accessible at Hollywoodbets, and how can one take advantage of them?

Hollywoodbets Contact Options

As mentioned, Hollywoodbets can respond to your account concerns through multiple channels. The list comprises traditional ways, such as live-chat, followed by unique services like phone-a-bet. Let’s start with the former and continue with other Hollywoodbets methods with their corresponding details.

💭Hollywoodbets Live Chat Support

How do you define a live chat? Mostly, it is a supporting method integrated directly into the bookmaker’s website or mobile app. You can quickly type your questions to agents and start chatting with them from your account page. Hollywoodbets launched this feature during the Covid-19 lockdown. Users from South Africa can login, click the special widget in the Help / Info section, provide their email address or name, and type their queries. Hollywoodbets live chat is a dynamic option, similar to the phone method. The latter is the preferred option for many users, so let’s discuss its advantages.

📞Hollywoodbets 24/7 Phone Support

Hollywoodbets has two separate phone numbers. Such distribution has segregated the job of agents, as part of them assists with betting problems, while the other one helps resolve financial or FICA queries.

If you unintentionally place a wrong bet and wish to cancel it, call +27 87 353 7633. Sometimes, punters accidentally input inaccurate stakes or submit unnecessary betslips. Under those circumstances, Hollywoodbets gives an opportunity to contact and complete a cancellation, provided that your case fits the terms and conditions.

An alternative Hollywoodbets helpline is also created for your deposit, withdrawal, or another general issue (+27 87 353 7634). You can also reach the FICA department and make a query on the documentation necessary to activate certain Hollywoodbets services.

We should also mention the WhatsApp line (+27 76 675 0710) designed for those who want a consultation from the local gambling foundation. Lastly, the fax helpline number (+27 86 673 2627) is also available for Hollywoodbets bettors. If you don’t prefer the features mentioned earlier, scroll down and get acquainted with emails and current addresses.

✉️Hollywoodbets Email Support

An alternative approach to phone and live-chat is email assistance. Hollywoodbets is ready to respond to your concerns through four different addresses, each designed for a separate case (free bets, logins, payments, etc.):

You should send your questions during working hours, as you will get responses quickly. Emailing does not work as dynamically as the other methods, and consider it for cases when you are not rushing for assistance.

📣Hollywoodbets Complaints

Ask Customer Support For Assistance

If you reach the Hollywoodbets call centre, you can explain your problem directly to the agent. When using an email, you should type the query and send it. Make sure you choose the right Hollywoodbets address that corresponds with your issue’s topic. Lastly, you can try Hollywoodbets social media platforms and explain the cases via messengers. There is no designed protocol, and customers need to be precise so that the specialists can help them.

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Hollywoodbets Customer Support Summary

Hollywoodbets deserves credit for its diversified approach to customer assistance. Different alternative channels are available for bettors, from call center with different numbers to live-chat, meaning that each query will not remain without an answer.

Unlike online methods, you can visit the nearby Hollywoodbets retail store and try communicating with Hollywoodbets representatives. However, with various options, you will most probably be assisted from your home.


How quickly can I expect to receive an answer from Hollywoodbets after sending an email inquiry?

It depends on the time you send your message. Usually, the responsiveness rate is low for emails. Expect an average of a few hours before receiving the answer from Hollywoodbets specialists.

What is the most popular contact option on Hollywoodbets?

The phone method is the most used option, followed by online alternatives, as you can approach the call centre and directly communicate with the Hollywoodbets agent.

What is the preferred method of contact for Hollywoodbets customers?

Similar to the most popular service, the preferred method for contacting Hollywoodbets is calling +27 87 353 7633 for canceling bets and +27 87 353 7634 for the remaining cases.

Liana Hovhannisyan
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