How to Delete or Deactivate Your EasyBet Account in South Africa

If you’ve decided to stop betting on Easybet, you can permanently delete your profile in just a few steps. Keep in mind that once your profile is deleted, the action cannot be undone, and you’ll no longer be able to access it.

Here’s how to delete your Easybet profile permanently:

1. Log in to your Easybet account and navigate to the MY PROFILE section.
2. Look for the option labelled DELETE MY ACCOUNT and select it.
3. Follow the confirmation prompts to complete the procedure.

Once completed, your profile will be permanently deleted, and you will lose access to it and all associated information.

If you’d like to take a break from betting, Easybet allows you to temporarily deactivate your profile for a specified period, which has its benefits. During this time, you won’t be able to place any bets or access your profile.

To deactivate your Easybet account temporarily, follow these steps:

1. Log in to your Easybet account and head to the MY PROFILE section.
2. Select the option TEMPORARILY DEACTIVATE MY ACCOUNT.
3. Choose the time frame for deactivation, which can range from 1 month to 3 years.
4. Confirm your choice to complete the process.

Once your profile is deactivated, it cannot be reactivated until the selected period has passed, so choose your duration carefully.

Easybet offers various self-exclusion options for customers who wish to take a more proactive approach to responsible gambling. These measures allow users to limit or completely stop their access to the platform for set periods. The available options are:

• Brief Break/Cooling-Off Period: Profile suspension for at least 24 hours.
• Temporary Account Suspension: Account suspension for at least one month.
• Semi-Permanent Account Suspension: Account suspension for at least three months.
• Permanent Self-Exclusion: Permanent profile closure, preventing future entrance.

To request any of these options, you’ll need to send an email to [email protected]. After your request is received, it will be verified telephonically. Easybet will take stages to restrict all gaming activity on suspended accounts until the suspension period expires.

For permanent self-exclusion, Easybet will assist in returning any remaining funds minus any promotional bonus money. After the exclusion period ends, accounts will not be automatically reactivated, ensuring that self-exclusion remains in place unless reactivation is specifically requested by the customer.

If your profile has been temporarily suspended, you can request reactivation by contacting Easybet by phone or in person. A 24-hour cooling-off period will apply before reactivation can take effect.

Once your sportsbook profile is closed, several things will be done to ensure the process is completed smoothly and securely. Here’s what you can expect after you close your profile:

1. Account Access: You will no longer be able to log in or go through your Easybet profile as soon as you delete or erase it, including your betting history data and profile information from the database.
2. Active Bets: Any ongoing bets will either be voided or paid out, depending on the status of the events you play. Be sure to check on any pending bets before closing your profile.
3. Customer Support: If you have any concerns or need help retrieving profile details after closure, you can contact Easybet’s customer support team for assistance.

Now let’s see what you should do with your money so as not to lose anything.

What Happens to Your Balance and Withdrawals?

When you delete or close your Easybet profile, your profile balance and any pending withdrawals will be handled with care to ensure you don’t lose access to your fund.

• Unclaimed Balance: Before closing your profile, you should withdraw any remaining balance. If a player forgets to do so, Easybet’s customer support can assist you in retrieving your deposit funds after the profile is closed. They will return any remaining deposit funds, excluding bonus money, which may have restrictions based on the platform’s terms.
• Pending Withdrawals: If African players have initiated a bank withdrawal before closing your account, it will still be processed according to Easybet’s standard withdrawal timelines. Make sure to confirm your withdrawal request before everlastingly deleting your account.

By ensuring your balance and pending withdrawals are settled, you can close or delete your bookmaker account confidently, knowing that your funds will be safely handled.

If you have previously deactivated and locked your Easybet account or requested a temporary suspension, reactivating it is possible, but it requires taking a few stages. Keep in mind that reactivation is not automatic after the suspension period ends, so you will need to initiate the process yourself.

Here’s how to reactivate your Bookmaker account:

1. Contact Easybet Support: Reach out to Easybet via telephone or in person to request reactivation. You can also contact them via email for assistance.
2. Wait for the Cooling-Off Period: If your account was temporarily deactivated or suspended, a mandatory 24-hour cooling-off timeframe must pass before reactivation can take effect.
3. Verify Your Identity: The bookie may request identity FICA verification, especially for accounts that have been inactive for extended periods.
4. Account Reactivation: Once the cooling-off timeframe is over and your identity is verified, your account will be reactivated, allowing you to resume betting on the platform. The bookmaker controls all the procedures.

If you opted for permanent self-exclusion or closed your account everlastingly, reactivation is not possible. In such cases, you will not be allowed to reopen your Easybet account, and you must create a new account if you decide to return to the platform.

Maintaining control while betting is essential for responsible gambling, and South Africa offers several resources to support those in need. To keep betting safe and enjoyable and reduce risk, it’s important to set minimum and maximum limits on time and money banking transfers, avoid chasing losses, and regularly monitor your betting habits to ensure it remains a fun activity to leave the platform harmful.

The National Responsible Gambling Programme (NRGP) provides free counselling, educational materials, and a 24/7 helpline (0800 006 008) for anyone struggling with gambling-related issues. For additional support, Gamblers Anonymous South Africa offers peer-led group sessions to help individuals dealing with addiction.

By using these resources and adopting responsible gambling practices, you can ensure a healthy betting experience. If you or someone you know is in need of assistance, help is readily available.

In summary, deleting or deactivating your Easybet account is a simple process that can be done everlastingly or temporarily, depending on your needs. Whether you’re looking to take a break, close or delete your account everlastingly, or explore self-exclusion as a security and safety gambling option, the bookmaker provides the necessary tools to help you manage your account effectively. Always ensure to withdraw any remaining earnings before closing your account to avoid complications. If you ever decide to return, temporary deactivation offers the flexibility to reactivate your account when you’re ready. Stay in control and make informed decisions for a positive betting experience.

How to delete your Easybet account via SMS?

Currently, there is no option to delete, blocking or locking your Easybet account via SMS. Account deletion must be done through the platform’s online interface by accessing the MY PROFILE section, or by contacting customer support for further assistance. If you’re looking to permanently delete your account or temporarily deactivate it, you’ll need to follow the online stages outlined on the Easybet website.

How to cancel an Easybet withdrawal?

To cancel or revoke a withdrawal request on Easybet, first log in to your registered account. Once you’re in, navigate to the TRANSACTIONS section and select the WITHDRAWAL option to view your pending withdrawal requests. Find the withdrawal you wish to cancel, and click on CANCEL REQUEST under the action column next to it. By following these steps, you can easily cancel your cash-out request on Easybet online.

How do I check my winnings?

To check your winnings protection on Easybet online, start by logging into your account. Once logged in, click on your BALANCE to register and log in to the account menu, then select MY BETS. Here, you’ll find all your bets arranged from the most recent to the oldest. If the bet status shows as Winner, indicated by green text, it means you’ve won that particular bet. This simple procedure allows you to easily track your winnings on the platform.

How do I clear my Easybet history?

Currently, there is no option to clear your Easybet online betting history directly from your account settings. The sports and casino bookmaker maintains a record of all your transactions and betting activities for accountability and transparency. If you have specific concerns regarding your betting history or wish to remove certain records, it’s best to contact Easybet’s customer support for assistance. They can provide you with information on what options may be available regarding your account gambling history.

How do I reset my Easybet account?

To reactivate or retrieve betting, recover your Easybet disabled account, contact customer support via telephone or in person to request reactivation. If your account was temporarily deactivated, a 24-hour cooling-off timeframe must pass before it can be reactivated. After reopening and resetting, once the platform verifies your identity, your account will be restored and reopened, allowing you to resume depositing, refunding and playing at casinos, lotteries, slot games, Avatar games, virtual sports and many more on the platform with best markets, bonuses and promotions they offer to have a big winning. If your account was everlastingly closed, reactivation is not possible.