Interbet Numbers & Email to Contact in South Africa in 2025

Interbet South Africa
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Interbet, a leading sports betting platform in South Africa, offers various methods for customers to reach out for support. Known for its robust customer service, Interbet provides multiple contact options to address user concerns efficiently. This article explores the different ways to contact Interbet in SA, providing an overview of available customer service phone numbers, email help, WhatsApp, live chat, headquarters address, and social media channels.

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How to Contact Interbet in South Africa?

How to Contact Interbet in South Africa?

Interbet provides a variety of ways for customers to reach out for help, ensuring that every query or issue can be resolved efficiently. Whether you prefer traditional methods like phone calls and emails or modern approaches like Whatsapp and live chat, Interbet has a solution for you. Below, we explore the different contact options available, including phone numbers, email help, Whatsapp, live chat, headquarters address, and social media channels.

Interbet Customer Service Phone Numbers

For customers in SA, the bookmaker offers multiple phone numbers where they can contact their customer service team, ensuring prompt assistance for any queries or issues by calling. One of Interbet’s helpdesk agents can guide you through placing a bet or answer any other questions you may have. Phone Numbers helplines Available in Interbet SA:

  • General Support: +27 021 4657340
  • Betting Support: +27 0861 150 160

These phone numbers helpline provide a direct line to knowledgeable helpline agents, ensuring you receive the help you need swiftly and efficiently.

Contacting Interbet via Email

The bookmaker also offers a robust email help service for users who prefer writing down their queries or issues. To use Interbet’s email help offer, follow these steps:

  1. Compose an email detailing your query or issue.
  2. Please send it to the designated email address: [email protected]
  3. Wait for a response, which typically arrives within 24-48 hours.

This method is ideal for non-urgent issues or detailed queries that may require comprehensive responses.

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Using WhatsApp to Contact Interbet

Customers can reach the bookmaker through WhatsApp or Viber apps for prompt responses. This instant messaging service facilitates swift and efficient communication with customer service representatives.

You can send “WhatsApp Help” to +27 076 675 0710; note that you can’t call this number. Save the number to your contacts and send a message with your query. Interbet’s help team will respond promptly.

Interbet Live Chat Support

Interbet’s live chat support provides an instant way to address and resolve issues. Available directly through the bookmaker website or application, this feature connects you with a customer service representative in real-time, making it ideal for urgent questionnaires and immediate solutions. Live chat support is available 24/7, except on Sundays from 10 pm to Monday 7 am.

To access live chat support after registration, click on the chat bubble in the bottom right corner of your screen. If live chat is unavailable for answering, you can still reach out by sending an email.

Interbet Head Office Address in South Africa

For those who prefer traditional mail or in-person visit features, Interbet’s local head office address is available for your convenience. This can be used for formal correspondence, questionnaires, or personal visits during business hours. The head office is located at:

The location address is 304 Buitenkloof Studios, 8 Kloof Street, Gardens, Cape Town Square, 8001, SA.

As soon as you decide to register, feel free to send your letters, codes, documents, files, or any other formal communication to this address. Additionally, if you wish to visit to discuss your concerns or queries in person, the head office staff will be ready to assist you during regular business hours.

Interbet Social Media

Interbet Social Media

The bookmaker sportsbook maintains an active presence across multiple social media platforms, providing customers with additional avenues to connect, stay informed about the latest news, bonuses, available welcome bonus promotion and take advantage of ongoing promotions. Through these channels, you can easily reach out to Interbet’s support team or stay updated on real-time developments.

Social Media Channel:

  • Facebook: Interbet SA
  • Twitter (X): @Interbet1
  • Instagram: @Interbet_sa

By following these accounts, you can receive timely updates, engage with Interbet’s community, and utilize direct messaging options for any questionnaires or support needs.

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Interbet Support Summary

To sum up, the bookmaker provides a robust array of customer support options tailored to meet diverse needs. From traditional phone lines offering direct conversation or communication with knowledgeable agents to efficient email responses consistently within 24-48 hours, the bookmaker ensures accessibility. Their use of WhatsApp for instant messaging and real-time live chat support, available 24/7 (except Sundays from 10 pm to Monday 7 am), further enhances customer convenience.

For those preferring conventional avenues, Interbet’s head office in Cape Town welcomes formal correspondence and visits during business hours. Active engagement via Facebook, Twitter (X), and Instagram also allows customers to stay updated and utilize direct messaging for inquiries.

In our view, Interbet’s comprehensive support system, combining modern digital channels with conventional methods, ensures prompt assistance and enhances overall customer satisfaction.

FAQs

How to complain about Interbet customer service?

To complain about Interbet’s customer service, first contact them directly via mobile, e-mail, live chat, or universal WhatsApp to explain your issue. Document all professional communication details. If unsatisfied, escalate your complaint formally through e-mail or by requesting to speak with a supervisor. Consider regulatory bodies if needed, adhering to Interbet’s terms and conditions for dispute resolution.

What is the most popular way to contact Interbet?

The most popular way to contact the bookmaker is through their live chat support available on their website or Android apk and iOS app to be gambleaware or represent them complaining occasions you may have. We advise you to use this. This feature allows users to connect with customer service representatives in real-time, making it convenient for quick asked inquiries and a number of helpful issue resolutions. Many customers prefer this inquiry method due to its immediacy and ease of use compared to traditional helpline calls or emails.

How long does it take to get an answer from Interbet support?

The bookmaker aims to respond promptly to customer inquiries across a number of support channels just to make sure you have followed all wagering, promotional communications and gaming requirements. Typically, response times vary depending on the method used: helpline mobile calls and live chat usually provide immediate assistance during operational working hours, while e-mail or fax inquiries resolver replies may take up to 24 max 48 hours in a day or two days for a reply. This ensures that customers receive timely assistance based on the urgency and nature of their queries.

What is Interbet’s usual email response time?

The bookmakers consistently respond to consumer emails or complaints within 24 to 48 work hours. This contact timeframe allows their customer service team to address email inquiries thoroughly and provide comprehensive consultant link responses to ensure customer satisfaction and communication with them. If you have urgent issues or problems, using their live chat or helpline support during business hours may yield quicker assistance.

How do I deposit/withdraw money from my Interbet account?

To deposit money into your Interbet account via the mobile app or website, log in, navigate to the deposit section, and select your preferred payment method from options like debit/credit cards, Jeton, GTBank, Dusupay, Bitcoin, PayTm, and more. Enter the desired deposit amount and confirm the transaction. You can then place bets on sports, streaming services, or racing events. For withdrawals, log in and access the withdrawal section, choose your preferred method, such as Visa, Skrill, Neteller, or PayPal, enter the withdrawal amount, and confirm the transaction. Interbet provides clear instructions and support to ensure a smooth deposit and withdrawal process.

Liana Hovhannisyan
Updated from 3 September 2024
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