Can I immediately proceed and deposit after registering my account?
With this bookmaker, you are open to depositing after completing the sign-up, mobile, and FICA verification process. Ensured you have gone through the rules and admitted them.
How Long Does it Take to Register a SportPesa Account?
Creating a new account with this bookmaker requires a couple of minutes. Mobile and FICA verifications can take an additional ten minutes to be completed.
Does the SportPesa Register Require FICA?
The bookmaker does require FICA verification. If you fail to complete FICA verification, your account creation request will be refused, or your existing account can be suspended and closed.
Using a SportPesa Account when Traveling Abroad is Possible?
You can use your SportPesa accounts wherever you want unless gambling is illegal in that territory. If you have received an error message, be informed that the bookmaker’s license doesn’t accept actions from the territory you are trying to place funds.
Will I be charged by SportPesa to register a new account?
For new account creation, the bookmaker doesn’t charge any fee.
If I already have a SportPesa account, can I register a new account from the Mobile App?
If you check the terms and conditions of the bookmaker, you will see that the bookmaker allows a single account per customer.
Do I need to register with SportPesa to get the App?
You are not required to create a new betting account. The bookmaker provides a mobile version of their web page and mobile apps for Androids and iOS smartphones, so you are open to using your betting account whenever and wherever you want. Apps download link you can find on the web page.
What bonus code should I use when registering to get the SportPesa welcome bonus?
The bookmaker doesn’t provide a bonus code to give you a welcome offer. The bookmaker doesn’t have any welcome bu]onuses at the time of publishing, but we hope they will provide some new offers to encourage the customers.
How to Contact the SportPesa Support Team to get help?
If you wish to connect with the bookmaker’s customer care team, you should use their live chat, email:support@sportpesa.co.za, or phone: 08610 47773.
How to reset the password to your account?
To reset your forgotten password.
- Go to the “Already using SportPesa via SMS? – Forgot your password?” near the login menu.
- Provide your mobile and identification numbers, and tap “GET RESET CODE.”
- They will send you an OTP code.
- Please use it to log in and create a new password for your account.
Alternatively, you are open to contacting the help section team agent.
“Your account has been suspended” whenever I try to log in – what should I do?
If you have received an account suspension message, it means that you have done something against the bookmaker terms or multiple used wrong details for login; contact the bookmaker’s customer care to solve your problem.
How to Change Personal Information After Registration?
You can’t change your basic personal details like your first name and last name, date of birth, the currency of your account in SportPesa, or the country settings. However, if any details are entered incorrectly, the administration will change them and verify them upon your request.
Can I temporarily suspend my account?
To make the SportPesa account temporarily suspended, you should refer to the help section team by sending a request email including your account details, the period for suspension, and ID documents. Your account will be suspended right after the verification process is over.
How Can I Permanently Close My SportPesa Account?
For the SportPesa account’s permanent closure, you should refer to the help section team by sending a request email including your account details and ID documents. Your account will be closed right after the verification process is over.