Can I immediately proceed and deposit after registering my account?
With BwanaBet, you are open to depositing after completing the sign-up and mobile verification process. Ensured you have gone through the rules and admitted them.
How Long Does it Take to Register a BwanaBet Account?
Creating a new account with BwanaBet requires a couple of minutes. A mobile verification process can take an additional five minutes to be completed.
Using a BwanaBet Account when Traveling Abroad is Possible?
You can use your BwanaBet accounts wherever you want unless gambling is illegal in that territory. If you have received an error message, be informed that the bookmaker’s license doesn’t accept actions from the territory you are trying to place funds.
Will I be charged by BwanaBet to register a new account?
For new account creation, The bookmaker doesn’t charge any fee.
If I already have a BwanaBet account, can I register a new account from the Mobile App?
If you check the terms and conditions of BwanaBet, you will see that the bookmaker allows a single account per customer.
Do I need to register with BwanaBet to get the App?
You are not required to create a new betting account. The bookmaker currently doesn’t provide mobile apps or versions of their web page. We hope they will make improvements soon.
What bonus code should I use when registering to get the BwanaBet welcome bonus?
The bookmaker doesn’t provide a bonus code to give you a welcome offer. At the time of publishing, there are no welcome offers from the bookmaker.
How to Contact the BwanaBet Support Team to get help?
If you wish to connect with BwanaBet’s customer care team, you should use their live chat, phone: +260971176350 or +260962290801, email: help@bwanabet.co.zm, or fill in an email inquiry.
How to reset the password to your account?
To reset your forgotten password.
- Go to the “Forgot the password?” page in the login menu.
- Provide your email and tap “SEND PASSWORD.”
- They will send you the recovery password.
- Please enter the temporary password and create a new password for your account.
Alternatively, you are open to contacting the help section team agent.
“Your account has been suspended” whenever I try to log in – what should I do?
If you have received an account suspension message, it means that you have done something against the bookmaker terms or multiple used wrong details for login; contact BwanaBet customer care to solve your problem.
How to Change Personal Information After Registration?
You can’t change your basic personal details like your first name and last name, date of birth, the currency of your account in BwanaBet, or the country settings. However, if any details are entered incorrectly, the administration will change them and verify them upon your request.
Can I temporarily suspend my account?
To make the BwanaBet account temporarily suspended, you should refer to the help section team by sending a request email including your account details, the period for suspension, and ID documents. Your account will be suspended right after the verification process is over.
How Can I Permanently Close My BwanaBet Account?
For the BwanaBet account’s permanent closure, you should refer to the help section team by sending a request email including your account details and ID documents. Your account will be closed right after the verification process is over.