Can I immediately proceed and deposit after registering my account?
With Playmaster, you are open to depositing after completing the sign-up and mobile verification process. Ensured you have gone through the rules and admitted them.
How Long Does it Take to Register a Playmaster Account?
Creating a new account with Playmaster requires a couple of minutes. A mobile verification process can take an additional five minutes to be completed.
Using a Playmaster Account when Traveling Abroad is Possible?
You can use your Playmaster accounts wherever you want unless gambling is illegal in that territory. If you have received an error message, be informed that the bookmaker’s license doesn’t accept actions from the territory you are trying to place funds.
Will I be charged by Playmaster to register a new account?
For new account creation, Playmaster doesn’t charge any fee.
If I already have a Playmaster account, can I register a new account from the Mobile App?
If you check the terms and conditions of Playmaster, you will see that the bookmaker allows a single account per customer.
Do I need to register with Playmaster to get the App?
You are not required to create a new betting account. Currently, the bookmaker doesn’t provide a mobile app and mobile version of their web page, but we hope they will make improvements and suggest an app to make betting more comfortable for their customers.
What bonus code should I use when registering to get the Playmaster welcome bonus?
The bookmaker doesn’t provide a bonus code to give you a welcome offer. The bookmaker doesn’t suggest any welcome offers at the time of publishing.
How to Contact the Playmaster Support Team to get help?
If you wish to connect with Playmaster’s customer care team, you should use their live chat on Whatsapp; 0764060093, phone: 0764060098, +260 76 4060093 or +260 76 4060098, email: support@playmaster.co.zm.
How to reset the password to your account?
To reset your forgotten password.
- Go to the “Forgot password” page in the login menu.
- Provide your mobile number and tap “RESTORE.”
- They will send you the recovery code.
- Please enter it and create a new password for your account.
Alternatively, you are open to contacting the help section team agent.
“Your account has been suspended” whenever I try to log in – what should I do?
If you have received an account suspension message, it means that you have done something against the bookmaker terms or multiple used wrong details for login; contact Playmaster customer care to solve your problem.
How to Change Personal Information After Registration?
You can’t change your basic personal details like your first name and last name, date of birth, or the currency of your account in Playmaster or the country settings. However, if any details are entered incorrectly, the administration will change them and verify them upon your request.
Can I temporarily suspend my account?
To make the Playmaster account temporarily suspended, you should refer to the help section team by sending a request email including your account details, the period for suspension, and ID documents. Your account will be suspended right after the verification process is over.
How Can I Permanently Close My Playmaster Account?
For the Playmaster account’s permanent closure, you should refer to the help section team by sending a request email including your account details and ID documents. Your account will be closed right after the verification process is over.