There are several ways to get in touch with the service. These include:
- Live chat: Betway has a chat feature on its computer, allowing players to chat with a customer representative in real time. To access the feature, click on the Help button at the bottom of the website, then select Live Chat from the options provided;
- Email: Users can also reach out to customer service by sending an email to support@betway.com.ng. This is a good option for unlocking less urgent inquiries or issues ( for example, if you won some money and want to withdraw it).
- Phone: Betway has a dedicated customer service phone number that customers can call to speak with a representative. The free phone number for Betway customer service is +234 1227 8860. You can send SMS as well.
- Social media: The bookmaker is active on social media, and customers can reach out to them on platforms such as Twitter and Facebook. Betway Nigeria Twitter handle is @BetwayNigeria, while their Facebook page is @BetwayNigeria.
No matter the problems regarding money, devices, depositing procedures, using one of the available methods, the online platform, identification steps, credited smartphone bonuses, bank promotion opportunities for a player, game range, logged account, identity verification, a bet limit, events, credit card information, logging, playing, and application issues, etc., feel free to demonstrate it. Any problem with banking options, cards, transaction ways in ₦, punters’ experience, licenses, offered features, cashback, or a certain event, sport, or stake is worth discussing and will have an optimal resolution. Do you want to know more about each option for players to pass them? Go to the next header and pay attention to it to win the hardships on your way.
List of All Betway Email Addresses
Here is a table of email addresses for customer support of the bookie:
Purpose |
Email Address |
For general customer support |
support@betway.com |
For sportsbook queries |
sports.support@betway.com |
For casino queries |
casino.support@betway.com |
For technical issues |
technical@betway.com |
For complaints |
complaints@betway.com |
It’s important to note that if you have a specific issue or question, sending a letter to the appropriate email address listed above is best to ensure that your inquiry is directed to the correct department.
Betway Numbers – Whatsapp and Helpline
Furthermore, as we have already mentioned above, the bookmaker provides Whatsapp and Helpline free numbers as well, which are:
- Helpline: +234 1888 9302
- WhatsApp: +234 816 822 7279
You can use these free telephone numbers to contact customer support inside the country. Note that the availability and accessibility of these contact methods may vary depending on the time of day, so it’s a good idea to check the website or your account for the most up-to-date entered contact information about free telephone numbers.
Betway Live Chat
Another way to reach the customer care team is the live chat. For that:
- Visit the bookmaker’s website;
- Click on the Help located in the top-right corner of the homepage;
- Click on the Live Chat;
- You will be prompted to enter your name and email address;
- Tap on the Start button;
- You will be connected with a customer service representative to assist with your inquiry.
The live feature is available 24/7, and it’s a convenient way to answer your questions quickly or resolve any issues you may be experiencing.
Betway Social Media Accounts
Betway has a presence on several media platforms where you can contact customer support or ask any questions about their services. Here are the links to Bookmaker’s media accounts:
- Facebook: https://www.facebook.com/BetwayNigeria/
- Twitter: https://twitter.com/BetwayNigeria
- Instagram: https://www.instagram.com/betway_ng
Additionally, you can use the channels to connect with the company and stay up-to-date with its latest news and offers. Note that the bookmaker may also use the channels to run exclusive contests, so it’s good to follow their accounts to take advantage of these opportunities.