Can I immediately proceed and deposit after registering my account?
With Parimatch, you are open to depositing after completing the sign-up and mobile verification process. Ensured you have gone through the rules and admitted them.
How Long Does it Take to Register a Parimatch Account?
Creating a new account with Parimatch requires a couple of minutes. A mobile verification process can take an additional five minutes to be completed.
Using a Parimatch Account when Traveling Abroad is Possible?
You can use your Parimatch accounts wherever you want unless gambling is illegal in that territory. If you have received an error message, be informed that Parimatch’s license doesn’t accept actions from the territory you are trying to place funds.
Will I be charged by Parimatch to register a new account?
For new account creation, Parimatch doesn’t charge any fee.
If I already have a Parimatch account, can I register a new account from the Mobile App?
If you check the terms and conditions of the bookmaker, you will see that the bookmaker allows a single account per customer.
Do I need to register with Parimatch to get the App?
There is no need for new registration. Parimatch provides a mobile application available for Android and iOS smartphones, and you can find the download links on the website’s menu.
What bonus code should I use when registering to get the Parimatch welcome bonus?
The bookmaker doesn’t provide a bonus code to give you a welcome offer. The only thing you need to do is to make your first deposit and apply for the bonus requirements.
How to Contact the Parimatch Support Team to get help?
To get help from Parimatch’s support service, you should use their online chat, email support.tz@parimatch.com or WhatsApp(+255 766 880 026), Telegram(@Parimatch_TANZANIA_bot) or call 0800 75 0208.
How to reset the password to your account?
In case you want to reset your password.
- Go to the “Log In” page.
- Tap the “Forgot Password?”.
- Choose the recovery option(phone or email) tap “Restore”.
- Enter the code you have received for verification.
- Create a new password for your account and confirm.
“Your account has been suspended” whenever I try to log in – what should I do?
If you have received an account suspension message, it means that you have done something against the bookmaker terms or multiple used wrong details for login; contact Parimatch customer care to solve your problem.
How to Change Personal Information After Registration?
You can’t change your basic personal details like your first name and last name, date of birth, the currency of your account in Parimatch or the country settings. However, if any details are entered incorrectly, the administration will change them and verify them upon your request.
Can I temporarily suspend my account?
To make the Parimatch account temporarily suspended, you should refer to the help section team by sending a request email including your account details, the period for suspension and ID documents. Your account will be suspended right after the verification process is over.
How Can I Permanently Close My Parimatch Account?
For the Parimatch account’s permanent closure, you should refer to the help section team by sending a request email including your account details and ID documents. Your account will be closed right after the verification process is over. Before sending this request, please ensure your account balance is zeroed. Accounts with a balance of more than minimal stake can’t be blocked.