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Keith Ho BetXchange was founded in 1988 and is owned by the founder Keith Ho. Initially, it was only a horse racing company, until it was rebranded in 2002 and thereafter began trading as Keith Ho BetXchange. In 2003 Keith Ho was the third bookmaker in South Africa to acquire an online license. Once licensed with the Gauteng Gambling Board betxchange.com was born.
Betxchange offers extensive betting facilities on all local and international sports, sporting events as well as betting on the outcomes of over 65 international and local Lotteries.
There are 5 companies that are owned by Keith Ho BetXchange Brand: Keith Ho Racing Pty Ltd,A.I.T Pty Ltd, BetXchange Eastern Cape Pty Ltd, BetXchange Northern Cape Pty Ltd and BetXchange Mpumalanga Pty Ltd.
Betxchange is available for all people over the age of 18 in South Africa.
Advanced Internet Technologies (Pty) Ltd trading as BetXchange Western Cape is licensed with the Western Cape Gambling Board. Western Cape Gambling Board Licence No. 10180413/001.
The 5 companies are also licensed. Keith Ho Racing Pty Ltd has 7 registered licensed betting shops in Gauteng registered with GGB. A.I.T Pty Ltd has 3 registered betting shops in the Western Cape registered with the WCGRB as well as 1 online license registered with the WCGRB. BetXchange Eastern Cape Pty Ltd has 1 registered license with the ECGB in the Eastern Cape, BetXchange Northern Cape Pty Ltd and BetXchange Western Cape each have 1 registered License with the GGB in Gauteng. Keith Ho Racing Sole Proprietor owns 1 betting shop in the Free State registered with the FSGB. BetXchange Mpumalanga Pty Ltd has 1 betting shop in Mpumalanga registered with the MER.
Betxchange offers all of the contact support options. They also have social media pages.
Betxchange has a live chat option. You can find it at the top right corner of the home page, or at the right bottom with the chat icon.
BetXChange.com only operates in English.
Betxchange is one of the best bookmakers in South Africa. Not only is Betxchange a good betting operator, but they have a platform that is trusted by thousands.
The variety of betting sports and games that Betxchange offers allows them to share the interests of all types of customers.
Betxchange has all of the necessary licenses to offer its users the safest and utmost experience in online gambling.
Does Betxchange have an app?
Betxchange doesn’t have a mobile app, but they offer a mobile version of the website specifically made for phones that shares all the functions of the original site.
The Betxchange website is well done. It is not cluttered and has a rather simple layout.
Betxchange has a registration bonus available to all new users. To get the bonus you need to open an account with BetXchange, make a qualifying deposit of at least R10 and you will be awarded a bonus equivalent to 100% of the deposit made by you upon opening your account. This is only applicable to your first deposit into your newly opened account.
The maximum bonus that can be claimed is R10 000
You can only have one active bonus of any kind offered by BetXchange at any time. To claim another type of bonus, all active bonuses must be closed.
To get this refund bonus you need to first meet the following variables to be eligible.
This refund will be automatically available for withdrawal once released.
Unfortunately, Betxchange doesn’t have any casino bonuses at the moment.
Unfortunately, Betxchange doesn’t have any deposit bonus at the moment.
Betxchange has a loyalty program called X-rewards. It is available to long-time customers that receive special offers and promotions by being members of the program.
Betxchange offers promotions at times, at the time of writing there were not any open promotional offers. In the past they had offers for almost every sport and we can assume that there will be more of them in the future.
There is no promo code offered by Betxchange at the time of publishing this review.
Unfortunately, Betxchange offers no casino promotion at this moment.
No, Betxchange doesn’t offer any additional promotions and deals at the moment.
Deposits
To get to the deposits section on Betxchange you need to click on the ‘DEPOSITS’ tab at the top of the page or alternatively scroll down to the bottom of the page and click on ‘BANKING DETAILS’ under the ‘HELP’ column.
To make a deposit you need to click on the ‘LOG IN’ tab to log into your account, click on the deposit tab and you will be presented with various options which will allow you to deposit your funds:
Your BetXchange Customer ID will be used as your reference on all deposits made into your account.
You can deposit any minimum/maximum amount allowed by your banking institution.
Withdrawals
To make a withdrawal with Betxchange you need to click on the ‘SIGN IN’ tab to log into your account and click on the ‘Online User’ tab, directly underneath you will find a withdrawal option which will take you directly to your payment details.
Withdrawal requests on Betxchange will only be processed once your account is FICA compliant.
To keep track of the funds you have requested to withdraw, you can click the ‘Online User’ tab, and directly underneath you will find the ‘My Account’ option which will take you directly to your main dashboard. Under the orange ‘Reserved To Withdraw’ block you will see the funds are pending and will be paid automatically into the bank account details you provided us with within 48 hours.
Any movement of money to and from your account may take up to 48 hours to be processed.
To submit a withdrawal request, first ensure all your FICA documents have been submitted and verified by our accounts department.
To request a withdrawal Click on the ‘Online User’ Tab and scroll down to the withdraw option.
You are allowed to issue a withdrawal request once a day. The withdrawal period is open from Monday to Friday 8am – 6pm. Any withdrawals requested after 10am will only be processed the following business day. Please be aware that no withdrawals are processed during weekends and holidays. It can take between 24-48 hours for your funds to reflect in your account.. To check your previous withdrawal requests click on the History button.
The minimum amount that may be placed on a Lotto bet is R1 and for all other sports is R3, there is however no maximum bet limit.
Betxchange doesn’t offer a lot of payment methods. They have only EFTs, I-PAY, Credit card and Voucher as their available transaction options
BetXChange only accepts South African rand.
BetXChange offers phone call, email and live chat options for contacting the support service team.
You can learn about the feedback and opinion on sum withdrawals and betting in BetXChange in the “Feedback” and in the comment to the review. Learn here about the experience of BetXChange users. Share your experience with everyone.
Betxchange accepts all players from South Africa above 18.
Betxchange accepts South African Rands for all financial transactions.
No, Betxchange offers bonuses for every type of player. Both for newbies and long-time users.
Betxchange has a lot of different bonuses, such as their Registration Bonus, Money-Back Special (Refund Bonus), and Bonus Stretch Winnings
Betxchange offers up to R10 000 on the first deposit for the new customers.
Betxchange doesn’t work with any software companies.
Betxchange allows you to play casino games and lucky numbers’ lotteries.
Betxchange uses Betologic as its primary software provider.
In order for your account to be FICA compliant you will need to submit a scanned copy of your Identity Document or Passport and a Utility Bill, Tax Bill or Bank Statement that isn’t more than 3 months old.
You can either email fica@betxchange.co.za or fax 086 415 5634 us your documents or upload them under the FICA option in your My Account Profile.
The Maximum pay-out is R3 Million on authorized bets. The minimum amount that may be placed on a Lotto bet is R1 and for all other sports IS R3, there is however no maximum bet limit.
Open an account, make a deposit for more than R10 and you’ll get a notification in your account to claim the bonus.
Go to the Homepage of our website and click on the ‘Register’ tab, proceed to fill in the necessary information. Should you require further assistance when opening your Betxchange account, kindly contact our Customer Care team via email at customercare@betxchange.co.za, via our call center on 011 712 4610 and select option 3 or via Whatsapp on 064 898 5462.
To place a bet online, log into your Betxchange account with your username and password. Ensure that you have a positive balance in your account. Click on the ‘SPORTS’ tab on the far left-hand side of the top of the page and select your preferred markets. Once you have made your selection, and have inserted your stake amount on the bet slip on the right-hand side of the page, click on ‘PLACE BET’.
Betxchange offers 3 out of 3 standard support service options: email, phone call, and live chat. You can also avail yourself of Betxchange’s Facebook and Twitter pages.
Contact customer care to get the instructions.
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