Can I immediately proceed and deposit after registering my account?
You can make a deposit and start playing immediately after registration. There are no restrictions and no need to verify to be able to deposit or play.
How Long Does it Take to Register a Betway Account?
Registering with Betway takes only a couple of minutes. You need to verify your documents to be able to play or withdraw your funds. The verification might take up to 24 hours, but your account will be available to play in that period.
Using a Betway Account when Traveling Abroad is Possible?
The website is only reachable in Zambia. You can use VPN services to use your account abroad. Unless a specific country restricts gambling, you can bet freely on your account.
Will I be charged by Betway to register a new account?
You will not be charged for registering at Betway as it is completely free.
If I already have a Betway account, can I register a new account from the mobile app?
Regardless of the platform, a person can only have one account, according to the policy of the website. You will use the same account for logging in to mobile apps.
Do I need to register with Betway to get the app?
You don’t need to register or log in to your account to download the apps. You can get the Android and iOS apps from the dedicated app stores or go through the links at the bottom of the homepage.
What bonus code should I use when registering to get the Betway welcome bonus?
The Betway welcome bonus doesn’t need any bonus codes or additional actions to apply to your newly registered account. You only need to make your first deposit to activate it.
How to Contact the Betway Support Team to get help?
You can contact the Betway customer support team via 24/7 live chat.Other options are phone: +260 96 107 1324, +260 97 106 7502 and email at support@betway.co.zm. You can also request a connection via the contact inquiry.
How to reset the password to your account?
In the log-in section, click “Forgot password”, then enter the mobile number registered in your account and click the “Password reset” button. You will receive the reset code via SMS. Follow the instructions to change your password. Alternatively, you can contact the customer support team.
“Your account has been suspended” whenever I try to log in – what should I do?
If your account was not suspended by your request, please contact the customer support team and make sure that you didn’t violate any of the website’s rules.
How to Change Personal Information After Registration?
You can change your personal details in the profile section. If any detail was inputted wrong, the administration would fix it during the verification.
Can I temporarily suspend my account?
To suspend your account temporarily, you need to contact the Betway customer support team.
How Can I Permanently Close My Betway Account?
To close your account permanently, you need to contact the Betway customer support team.