Mozzartbet Contacts & Customer Service in Kenya

As a leading online betting platform in Kenya, the bookmaker is committed to delivering exceptional customer care to its users. In 2023, they continue to prioritize customer satisfaction by offering various contact options for users to reach out for assistance. Whether you have inquiries, need technical support, or want to file a complaint, the bookmaker ensures that their customer care team is readily available to assist you.

When it comes to contacting the bookmaker, they provide several avenues for customers to get in touch. So let’s explore the main contact options available.

💬 Mozzartbet Live Chat Support

While Mozzart Bet strives to provide efficient customer support, it is important to note that they do not currently offer a live chat support feature on their website. However, they have provided an alternative contact method for customers to reach out for assistance. Customers can connect with the bookmaker via WhatsApp at +254 0713 665 355. WhatsApp has become a popular communication platform, and the bookmaker recognizes its convenience and accessibility. By utilizing WhatsApp, customers can still connect with MozzartBet’s customer care representatives in real-time, enabling them to address their concerns or queries promptly.

📞 Mozzartbet 24/7 Phone Support

When it comes to immediate assistance and personalized user support, Mozzart Bet offers a 24/7 phone support service. Users can reach out to MozzartBet’s dedicated call center by dialing +254 709 168 000. The availability of round-the-clock phone support showcases MozzartBet’s commitment to ensuring that users receive timely and efficient help whenever they need it. Whether it’s a query, technical issue, or any other concern related to their betting experience, users can rely on MozzartBet’s phone support team to provide assistance and guidance.

📧 Mozzartbet Email Support

In addition to Whatsapp’s support and mobile support, the bookmaker also provides an email support option for customers who prefer written communication or need to give detailed information. Customers can reach out to MozzartBet’s care team by sending an email to [email protected]. Email service offers a convenient way for users to address their inquiries, give feedback, or lodge complaints. It allows users to take their time in composing their message, ensuring that all relevant details and attachments are included to effectively communicate their concerns.

While the bookmaker strives to provide exceptional user service, it is important to acknowledge that there may be instances where customers encounter issues or have complaints. To ensure that your concerns are addressed effectively, it is crucial to know how to file a complaint with this bookmaker.

1. Gather Information: Collect all relevant details and evidence related to the issue.
2. Contact MozzartBet: Reach out to their users’ care through Whatsapp chat, mobile, or email.
3. Be Clear and Polite: Clearly explain the problem, providing necessary details and attaching evidence if applicable.
4. Provide Account Information: Include accurate account details to help them locate your account quickly.
5. Follow Up: If you don’t receive a response, politely follow up to inquire about the status of your complaint.

By following these steps, you increase the chances of a satisfactory resolution to your complaint with the bookmaker.

In conclusion, MozzartBet prioritizes customer satisfaction by offering various avenues for users to seek assistance. By providing these connecting options, MozzartBet demonstrates its commitment to addressing customer needs and ensuring a positive betting experience. With a dedicated and responsive customer care team, MozzartBet continues to prioritize customer satisfaction and remains a reliable choice for online betting enthusiasts.

What is the annual revenue of MozzartBet?

There is no accurate info about 2023 revenue, but in 2021, MozzartBet generated annual revenue of $320 million.

How many people are employed at MozzartBet?

MozzartBet employs over 5,000 dedicated professionals who work diligently every day to enhance their services. They strive to anticipate and meet the evolving needs of their customers, aiming to provide an exceptional experience in the entertainment industry.

Who is the Country Director of MozzartBet?

At MozzartBet, Zoran Suput holds the position of Country Director.

What is the SIC code for MozzartBet?

Mozzart Bet is associated with SIC codes [73, 737] as part of their classification.

Is MozzartBet growing?

Absolutely! Mozzart Bet is experiencing remarkable growth and making significant strides in the industry. With each passing year, they continue to expand their reach, enhance their services, and attract a growing number of customers.

Where is MozzartBet based?

Established in 2013 and headquartered in Nairobi, Kenya, Mozzart Bet is a prominent company in the betting industry.

What is the NAICS code for MozzartBet?

Mozzart Bet is associated with NAICS codes [561, 56] as part of their industry classification.