Sportpesa Customer Service Number

SportPesa Tanzania provides multiple contact options on their home page, including specific mobile numbers and email address, each tailored to different purposes or departments, facilitating your choice of the most suitable contacts point for your needs.

Email Addresses for SportPesa Tanzania

If you prefer written communication, SportPesa Tanzania provides several email address to cater to different types of questions and assistance.

• Customer Support: at [email protected] for general questions, account-related questions, and technical issues.
• Complaints: email [email protected] for feedbacks, complaints, and suggestions.

Now, let’s move on to understand the direct communication channels available.

Getting in Touch Via Phone

For those who prefer direct and immediate communication, SportPesa Tanzania extends its support through designated mobile numbers. You can get in touch with SportPesa’s help team via their hotline number, accessible at +255 76 411 5588/+255 68 511 5588, and +255 67 711 5588.

SportPesa Live Chat

SportPesa Tanzania suggests a real-time chat feature on its website for real-time support. Simply visit their website and initiate a chat with a customer service representative to get quick answers to your queries.

Social Media Assistance

In the digital age, social media is a vital customer support and update channel. SportPesa Tanzania is active on Facebook, Twitter, and Instagram, providing responsive support, updates, and help for inquiries or dissatisfaction.

Connecting with Customer Service

When reaching out to SportPesa Tanzania’s customer service, it’s important to consider response times. Chat and phone responses in about 5 minutes, email replies in three days, and social media responses under two hours. They use English on most platforms, as well as the bookmaker also suggests websites and customer service in Swahili, so it will be very easy for Tazanians to navigate on this platform.

Communication with their staff is secure, but avoid sharing sensitive details on social media. Always get official contacts number details from the bookmaker website.

Address for Corporate Headquarters

SportPesa Tanzania’s central office is situated in the Kinondoni District of Dar Es Salaam, Tanzania. You can find them at the following office address, which is PENINSULA HOUSE, TOURE DRIVE 251, OYSTER BAY, DAR ES SALAAM, P.O.BOX N: 23135

Most customer inquiries are handled through alternative channels, but the corporate headquarters is open for specific needs, like business partnerships or complex inquiries.

Navigating SportPesa Tanzania Official Website

SportPesa Tanzania’s website is user-friendly, offering services like account management, sports gambling, FAQs, and blogs, catering to both beginners and experienced users, enhancing your gambling experience.

Having access to reliable and efficient customer support is paramount for a seamless experience in the world of sports betting and gaming. SportPesa Tanzania offers a comprehensive array of contact options, from email and phone support to real-time chat and social media channels.

Whether you have questions, or feedbacks, or require help, SportPesa Tanzania ensures that help is just a call, click, or visit away. Stay connected, stay informed, and make the most of your betting adventures with SportPesa in Tanzania.

How good is SportPesa Tanzania’s customer service?

SportPesa Tanzania’s customer service is generally considered to be efficient and responsive, offering multiple contact options.

How secure are the communication channels?

SportPesa Tanzania maintains secure communication channels when customers engage with their punters’ support staff directly. Any information shared during these interactions is kept confidential and is not shared with unauthorized third parties.

What languages are supported by the customer support staff at SportPesa?

SportPesa’s bettors support staff primarily use English on their global websites and support channels. However, they offer support in Italian on the SportPesa Italian website and in both English and Afrikaans for this bookmaker South Africa. In East Africa, they provide support in English and Swahili.

What are the response times?

Response times for the bookmaker Tanzania’s bettors support are approximately 5 minutes for chat and mobile, up to three business days for email, and less than two hours on social media.

Can I place or cancel bets via customer support?

It’s not possible to place bets using any method other than your gambling account on the official website interface or through the authorized mobile app.

Why do people call SportPesa Tanzania?

People call the bookmaker in Tanzania for account assistance, gambling queries, technical support, payment and withdrawal issues, questions about promotions, responsible gaming, general inquiries, feedback, and dissatisfaction.