The most notable feature of the Bet9ja care system is the number of possible contact options for customers who need assistance. These include live chat, 24/7 phone, and email support. Each method has its advantages and disadvantages, and the best one to use depends on the customer’s needs and preferences.
An alternative way to reach out to the bookmaker is their Twitter page: Bet9jaHelp and their address is 9 Funsho Williams Avenue, Ojuelegba Bus stop, Lagos, by Fire Service Station.
Bet9ja Live Chat Support
The live chat is one of the fastest and most convenient ways to reach out to the bookmaker. It is available 24/7, and customers can access it by clicking on the Live Chat button located at the bottom right-hand corner of the website. The chat support team is responsive, and customers can expect a quick resolution to their issues. The good part of the live chat is you don’t have to log in to your account to be able to write to them.
We have to mention a couple of negative reviews of accounts that waited for a long time to get a reply.
Bet9ja 24/7 Phone Support
Bet9ja also provides 24/7 help via telephone to its users. Nigerian users can call the care team by dialing the following numbers: (+234)01-3306666, (+234)01-2525555, or (+234)08099990939. It is a good solution for clients who prefer to speak with a live agent and need more personalized assistance. It is also a quick contact option, which takes a maximum of a couple of minutes to respond in peak hours and a couple of seconds at other times. The numbers can always be found on the website.
Bet9ja Email Support
The bookmaker provides support to users who prefer to communicate via e-mail. Customers can send letters to the address cs@bet9ja.com, and the support center will respond within 24 hours. It is a good alternative for clients who have non-urgent queries that require a lot of important details or need to attach files or screenshots to their inquiries.